“I travel frequently and hold Expedia Gold status, but this was one of the most frustrating check-in experiences I've ever had.
The property is a self-check-in hotel, yet the only information I received before arrival was a four-digit passcode. There were no instructions about where to park, how to find the hotel entrance, or how the check-in process worked.
When I arrived, I found a large mixed-use building with no clear hotel signage. My reservation included free parking, but there was no… …
“I travel frequently and hold Expedia Gold status, but this was one of the most frustrating check-in experiences I've ever had.
The property is a self-check-in hotel, yet the only information I received before arrival was a four-digit passcode. There were no instructions about where to park, how to find the hotel entrance, or how the check-in process worked.
When I arrived, I found a large mixed-use building with no clear hotel signage. My reservation included free parking, but there was no……
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