“We had a large room with queen-size bed, the bathroom was massive with a large hand basin but no shelves to put your toiletry bag, so I had to put it outside the bathroom. In my 40+ years of travelling around, it’s the first time a hotel doesn’t offer cups for rinsing teeth, or even for drinking. No hairdryer again, and I only realised after washing my hair after midnight. A room opposite us made squeaky noise every now and then, it was loud enough to wake us up early in the morning. Please……
“Check in was super easy and clear communication before (requested interconnected rooms) this was confirmed by reception and everything explained clearly”
“The hotel is pretty good except reception staff. Of course it's a 5 star but some points I'd like to share with everyone. 1.Actually there is no Netflix as they write and reception staff doesn't know what is Netflix. 2. If you dress more formal,reception staff will welcome you more, otherwise they go through SOP and treat you coldly. ”
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