“The hotel is pretty good except reception staff. Of course it's a 5 star but some points I'd like to share with everyone. 1.Actually there is no Netflix as they write and reception staff doesn't know what is Netflix. 2. If you dress more formal,reception staff will welcome you more, otherwise they go through SOP and treat you coldly. ”
“Booked into this hotel at the last moment because of a last minute change of plans. Only stayed one night, just wished we could have stayed longer. The hotel is in a lovely, peaceful setting just a few minutes walk from Jumierges Abbey (go early before the day visitors arrive!). The staff were so friendly and helpful. Breakfast was excellent. Just wish we had had enough time to use the very inviting swimming pool!”
“The hotel was located right across the street from the station so it was very convenient as we traveled in and out of Rouen by train. The staff was very helpful and showed us how to get to the main attractions. We were upgraded to a larger room and it was great. There was a kettle and free tea bags and instant coffee were provided. Will definitely stay there again next time. ”
“Great stay overall. The hotel was clean, comfortable, and set in a beautiful, quiet, and charming location. The staff was friendly, and check-in/check-out was smooth. The room was spacious and quiet, and everything felt well-maintained. I’d happily stay here again and recommend it to others.”
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