Vac Lake

Slater and his team treat people well and everyone remembers you , excellent breakfast and quiet will be back next trip to hanoi

The Oriental Jade is a beautiful boutique hotel. While we there only one night, our experience was quite memorable. We checked in late and headed to the rooftop bar for a late night snack and a nightcap. The views of Hanoi and the lake were amazing. The grilled chicken skewers were very tasty and the cocktails were too. We needed to leave early morning so the staff made arrangements for us to get early access (15 minutes) for breakfast. Due to a scheduling snafu with a tour operator, we were not able to be picked up at the hotel and told to walk 5 minutes with our heavy luggage to a meeting point. Harry, the bellman, insisted that he help us and walked our large suitcases and us to the meeting point which was about 600 meters away. That is service!! Our only regret is that we didn’t have more time there, so we will definitely book at this hotel on our next visit to Hanoi.

Wow! I could go on and on about how wonderful this hotel is. I work with hotels around the world and get to experience some incredible properties. The staff here is truly amazing, they made our stay comfortable, welcomed us and made us fall in love with Vietnam as this was our first stop on our trip. I am truly so thankful we chose this hotel. The rooms are impeccably clean, the breakfast has something for everyone and the pool is a great hideaway from the busy city. If you are considering where to stay there is no need to look any further. We can’t wait to come back. Thank you to all the staff for welcoming us with open arms!