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Vail Residences at Cascade Village, a Destination by Hyatt Residence

4.5 star property
Slopeside fun with 3 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Vail Residences at Cascade Village, a Destination by Hyatt Residence

Outdoor pool
Lobby lounge
Interior detail
View from room
Private kitchen

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • Pool
  • Spa

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for House, 4 Bedrooms (Gold)

Living room

House, 4 Bedrooms (Gold)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Premium bedding
Ceiling fan
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Double Beds

House, Multiple Bedrooms (Platinum)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
8 bedrooms
  • Sleeps 16
  • 8 Queen Beds and 2 Single Beds

View all photos for House (9 Bedroom Platinum Residence)

Premium bedding, desk, free cots/infant beds, free WiFi

House (9 Bedroom Platinum Residence)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
9 bedrooms
  • Mountain view
  • Sleeps 18
  • 5 Queen Beds and 8 Single Beds

View all photos for Luxury Condo, 4 Bedrooms (Platinum)

View from room

Luxury Condo, 4 Bedrooms (Platinum)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
4 bedrooms
  • Mountain view
  • Sleeps 8
  • 2 Queen Beds and 4 Double Beds

View all photos for House, 4 Bedrooms (Platinum)

Premium bedding, desk, free cots/infant beds, free WiFi

House, 4 Bedrooms (Platinum)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Premium bedding
Ceiling fan
  • Mountain view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Condo, 4 Bedrooms (Platinum)

View from room

Condo, 4 Bedrooms (Platinum)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
4 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Single Bunk Bed

View all photos for Condo, 4 Bedrooms (Gold)

Living area

Condo, 4 Bedrooms (Gold)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
4 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Single Beds and 1 Single Bunk Bed

View all photos for Condo, 3 Bedrooms (Gold, with Loft)

Fridge, microwave, oven, stovetop

Condo, 3 Bedrooms (Gold, with Loft)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

Luxury House, 3 Bedrooms (Platinum)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Condo, 2 Bedrooms (Platinum, with Loft)

42-inch flat-screen TV with cable channels, TV

Condo, 2 Bedrooms (Platinum, with Loft)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
2 bedrooms
  • 1099 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Single Trundle Bed, 1 Queen Bed and 1 Double Sofa Bed

House, 6 Bedrooms (Platinum)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
6 bedrooms
  • Mountain view
  • Sleeps 14
  • 3 King Beds, 2 Queen Beds and 2 Single Beds

View all photos for Luxury House, 6 Bedrooms (Platinum)

Premium bedding, desk, free cots/infant beds, free WiFi

Luxury House, 6 Bedrooms (Platinum)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
6 bedrooms
  • Mountain view
  • Sleeps 16
  • 5 Queen Beds and 2 Single Bunk Beds

View all photos for House, 5 Bedrooms (Platinum)

View from room

House, 5 Bedrooms (Platinum)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
5 bedrooms
  • Mountain view
  • Sleeps 10
  • 3 Queen Beds, 2 Single Bunk Beds and 2 Single Beds

View all photos for House, 5 Bedrooms (Gold)

Living area

House, 5 Bedrooms (Gold)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
5 bedrooms
  • Mountain view
  • Sleeps 10
  • 4 Queen Beds, 2 Single Bunk Beds and 1 Double Sofa Bed

View all photos for Luxury House, 4 Bedrooms (Platinum)

View from room

Luxury House, 4 Bedrooms (Platinum)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
4 bedrooms
  • Sleeps 8
  • 4 Queen Beds and 2 Single Beds OR 3 Queen Beds and 2 Single Beds

View all photos for Luxury Condo, Multiple Bedrooms (Platinum)

Premium bedding, desk, free cots/infant beds, free WiFi

Luxury Condo, Multiple Bedrooms (Platinum)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
8 bedrooms
  • Sleeps 22
  • 4 Queen Beds, 3 Single Bunk Beds and 9 Single Beds

House, 3 Bedrooms (Platinum)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Condo, 2 Bedrooms

Premium bedding, desk, free cots/infant beds, free WiFi

Condo, 2 Bedrooms

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Condo, 1 Bedroom (Platinum)

Private kitchen

Condo, 1 Bedroom (Platinum)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Premium bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 3 Bedrooms (Platinum, with Loft)

Fridge, microwave, oven, stovetop

Condo, 3 Bedrooms (Platinum, with Loft)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
3 bedrooms
  • Sleeps 6
  • 3 Queen Beds, 1 Single Bunk Bed and 2 Single Beds OR 2 Queen Beds, 4 Single Beds and 1 Single Bunk Bed

View all photos for Condo, 2 Bedrooms (Platinum)

Premium bedding, desk, free cots/infant beds, free WiFi

Condo, 2 Bedrooms (Platinum)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
2 bedrooms
  • 1519 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Single Beds OR 1 Queen Bed and 1 Double Bed

View all photos for Condo, 3 Bedrooms (Platinum)

Premium bedding, desk, free cots/infant beds, free WiFi

Condo, 3 Bedrooms (Platinum)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Premium bedding
Ceiling fan
  • 1869 sq ft
  • Mountain view
  • Sleeps 8
  • 2 King Beds and 1 Queen Bed OR 2 King Beds and 2 Single Beds

View all photos for Condo, 1 Bedroom (Gold)

Premium bedding, desk, free cots/infant beds, free WiFi

Condo, 1 Bedroom (Gold)

7.8 out of 10
Good
(8 reviews)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Premium bedding
Ceiling fan
  • 774 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 3 Bedrooms (Gold)

Premium bedding, desk, free cots/infant beds, free WiFi

Condo, 3 Bedrooms (Gold)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
3 bedrooms
  • 1500 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Condo, 2 Bedrooms (Gold)

Private kitchen

Condo, 2 Bedrooms (Gold)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
2 bedrooms
  • 1099 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Condo, 3 Bedrooms (Platinum)

Premium bedding, desk, free cots/infant beds, free WiFi

Luxury Condo, 3 Bedrooms (Platinum)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
3 bedrooms
  • 2358 sq ft
  • Mountain view
  • Sleeps 8
  • 2 King Beds, 2 Single Beds and 1 Double Sofa Bed

View all photos for House, 5 Bedrooms (Luxury Platinum Residence)

Private kitchen

House, 5 Bedrooms (Luxury Platinum Residence)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
5 bedrooms
  • Mountain view
  • Sleeps 9
  • 4 Queen Beds and 2 Single Bunk Beds

View all photos for Condo, 2 Bedrooms (Gold, with Loft)

Premium bedding, desk, free cots/infant beds, free WiFi

Condo, 2 Bedrooms (Gold, with Loft)

Highlights

Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
2 bedrooms
  • 1100 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Bunk Bed OR 2 Queen Beds, 1 Single Bed and 1 Single Bunk Bed

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About the area

Map
1300 Westhaven Drive, Unit 1, Vail, CO, 81657

What's nearby

  • Vail Ski Resort - 7 min walk - 0.6 km
  • Eagle Bahn Gondola - 20 min walk - 1.7 km
  • Vail Valley Medical Center - 2 min drive - 3.0 km
  • Gerald R. Ford Amphitheater - 3 min drive - 4.4 km
  • Gondola One Ski Lift - 4 min drive - 3.7 km

Getting around

  • Vail, CO (EGE-Eagle County Regional) - 39 min drive

Restaurants

  • ‪Garfinkel's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Westside Cafe & Market - ‬3 min drive
  • ‪Vail Chophouse - ‬3 min drive
  • ‪The Little Diner - ‬17 min walk

About this property

Vail Residences at Cascade Village, a Destination by Hyatt Residence

Resort near Vail Ski Resort
You can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services at Vail Residences at Cascade Village, a Destination by Hyatt Residence. Hit the slopes at this resort, offering ski-in/ski-out access, downhill skiing and a ski shuttle. Treat yourself to a facial, a sports massage or hydrotherapy at The Spa at Grand Hyatt Vail, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Enjoy on-site activities, such as snowboarding and fishing. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Breakfast (surcharge), ATM/banking services and a vending machine
  • 13 meeting rooms, a 24-hour front desk and multilingual staff
Room features
All 85 rooms have comforts such as premium bedding, as well as thoughtful touches such as late-night room service and free WiFi.
Extra amenities include:
  • Heating and ceiling fans
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch flat-screen TVs with premium channels
  • Fridges, dishwashers and ovens

Languages

English

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Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers

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  • Pool
  • Hot tub
  • Spa
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9.0 out of 10, Wonderful, 797 reviews
The price is HK$1,689
HK$2,390 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Valet parking on site (USD 62 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: USD 10 to 30 for adults and USD 6 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Gessner
  • Makoto

Things to do

  • Downhill skiing
  • Fishing
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Conference space

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 buildings
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Late-night room service
  • Microwave on request
  • Oven
  • Refrigerator
  • Restaurant dining guides

More

  • Ceiling fan
  • Desk
  • Heating
  • Laundry detergent
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The check-in location differs from the property location; go to: [1300 Westhaven Drive, Vail, CO 8167]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 12.13 per cent of room rate
The resort fee includes:
  • Fitness centre access
  • Nearby fitness centre access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Hot tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 30 for adults and USD 6 to 20 for children
  • Valet parking fee: USD 62 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The photos are representative of rooms offered and may differ from the actual room received.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Vail Cascade Resort Destination Hotels Resorts
Cascade Resort Destination Hotels Resorts
Vail Cascade Destination Hotels Resorts
Cascade Destination Hotels Resorts
Cascade Condos
Vail Cascade
Vail Residences Hotel Talisa
Residences Hotel Talisa
Vail Residences Talisa
Residences Talisa
Vail Cascade Condos
Vail Residences at Cascade Village
Vail Residences at Cascade Village in Destination by Hyatt

Frequently asked questions

Does Vail Residences at Cascade Village, a Destination by Hyatt Residence have a pool?

Yes, this property has an outdoor pool.

Is Vail Residences at Cascade Village, a Destination by Hyatt Residence pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Vail Residences at Cascade Village, a Destination by Hyatt Residence?

Self-parking is free at this property.

What time is check-in at Vail Residences at Cascade Village, a Destination by Hyatt Residence?

Check-in begins at 4 PM. Late check-in is available during limited hours.

What time is check-out at Vail Residences at Cascade Village, a Destination by Hyatt Residence?

Checkout is at 10 AM.

Where is Vail Residences at Cascade Village, a Destination by Hyatt Residence located?

Located in the mountains, this ski-in/ski-out resort in Matterhorn Village is within 1 mile (2 km) of Cascade Village Lift and Vail Ski Resort, and is convenient for winter sports, such as cross-country skiing and snow tubing. Born Free Express Lift and Adventure Ridge are also within 1 mile (2 km).

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Vail Residences at Cascade Village, a Destination by Hyatt Residence Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 494 out of 830 reviews
Rating 8 - Good. 236 out of 830 reviews
Rating 6 - Okay. 56 out of 830 reviews
Rating 4 - Poor. 31 out of 830 reviews
Rating 2 - Terrible. 13 out of 830 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathon

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Clean condo. Comfy bed. Great hotel amenities. Highly recommend this place!
Stayed 3 nights in Jun 2025

8/10 Good

ankush

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great condo . Well kept. Hotel housekeeping ok
Stayed 4 nights in Jun 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great layout with plenty of space for all the family
Stayed 2 nights in Sep 2024

10/10 Excellent

Ionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a quiet area close to the mountain!!!
Stayed 6 nights in Sep 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
End of August great time to visit - off season, no people, empty restaurants, great weather.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fall weekend in Vail

The front desk was super helpful, and went out of their way to help us out! The pool and hot tub area was beautiful and the complex was well kept. We really enjoyed our unit.
Stayed 2 nights in Oct 2024

6/10 Okay

jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Switched to a different property last minute. It was larger but definitely not as accessible This created many logistical nightmares.
Stayed 5 nights in Feb 2025

8/10 Good

Vandera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quitee
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our wedding it was simply beautiful
Stayed 7 nights in Sep 2023

10/10 Excellent

ANOOP

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely LOVED our stay here. Felt like home away from home. Super clean and such a nice condo with all the necessary amenities.
Stayed 2 nights in Oct 2023

10/10 Excellent

MARJORIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Platinum property with a breathtaking view next to the creek.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
I have always loved this hotel. This was the first time we stayed in the condos.
Stayed 2 nights in Jul 2023

10/10 Excellent

Honey

Liked: Staff & service, property conditions & facilities
Beautiful home. You have to shuttle everywhere but the shuttle was quick and convenient.
Stayed 4 nights in Mar 2024

10/10 Excellent

Elii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good views
Stayed 3 nights in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable experience. Very easy.
Stayed 5 nights in Feb 2024

10/10 Excellent

Trenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff goes beyond expectation to make you feel welcome.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was pleasant, nothing spectacular. was well kept and had some updates. However, the best part of the entire stay was the staff. Amazingly accommodating. Stacy (I think) who was in charge of the residences went out of her way to amend the reservation so we could stay an extra night which was not possible through expedia. All other staff always friendly and accomodating as well.
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service
Some of the amenities were not available due to repairs so staff member Kathy generously upgraded our condo so we could have access to another pool and hot tub. Great hospitality!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what an amazing experience for our first VR. wouldn’t change it for the hotel. the residence is mind blowing for winter experience. it has way more than what we expected. we traveled with our 3 year old daughter and it was just perfect.

6/10 Okay

Ann

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The house was disappointing. The sofa was so dirty and stained so bad we had to put a blanket on it before we could sit on it
Stayed 2 nights in Aug 2024

8/10 Good

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! Although I was disappointed in the snow removal around the condo and the fact that handi capped accessibility and accommodations was lacking.
Stayed 5 nights in Feb 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with so many nice amenities. The shuttle service is fantastic, access to the hotel pool, gym, etc is a big bonus in addition to our own condo pool. A few hiccups with a warm fridge and parking for only 1 vehicle, but management was super quick to address. The condo was clean, cozy and very well appointed. We’ll be back!
Stayed 4 nights in Jun 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The unit itself needs new pillows in the primary bedroom (closet inclusive).
Stayed 2 nights in Sep 2023

4/10 Poor

George M

Disliked: Staff & service, room comfort

I would recommend to stay away.

This was a little uncomfortable. It felt like we were in someone’s homes that was being lived in. Not like an airbnb but more like we walked into a house. Everything was older. Photos everywhere of the current owners. Old sheets and pillows. Super unsettling. I was surprised.
Stayed 3 nights in Mar 2024