Hampton Virginia-Cleveland Hall Hotels

"Great stay great friendly staff"

"Everyone was very friendly and the property is very well kept. "

"Great room with a water view on the upper floors, VERY comfortable bed and the pillows were magnificent!!"

"Easy check-in. Excellent communication from the host. Beautiful little getaway spot. "

"The room was clean but very basic. There was adequate parking and the heating system kept my room comfortable. But once again it was so basic and it reminded me of a "stay weekly hotel." I would never go back"

"No amenities, shower had standing water in it , walls and baseboards were dirty, base of the toilet was dirty,and the bathroom mirror had a film over it that you couldn't even see yourself in it. Was quite tho"

"Clean and comfortable house that made our travel purpose more comfortable. Quiet, safe neighborhood convenient to all. Host was kind and communicative "

"The location of the house was next to an interstate under construction. Very noisy at night hearing cars and trucks driving across the interstate, difficult to sleep. The lake on the side of the house was a nice view. The house was a nice size for our family of 6, but wasn't as clean as we would have liked it to be. The vents in the ceiling were filthy, which could cause health issues. The furniture in the bedrooms was not dusted thoroughly and the twin bed had hair follicles on the sheets when we pulled the covers back. Some of the kitchen drawers were off track, and the ice maker didn't work until the last day we were there. Found a dirty dish in the cabinet.One of the garage doors would only open half way. No code to open the garage from the outside. In the living room and one of the bedrooms, there are confederate items displayed. In the living room, there is a picture of a confederate officer on the wall, and a chess set displaying confederate soldiers and other statues on the board. The owners may want to be cognizant of the fact that those displays could be offensive to customers that stay at the property. "

"The check-in process was seamless. We did have a breakdown in communication, with an issue that arose with the stove top. Lisa did explain the delay in communication, but that was after we had already checked out. The house was pretty clean other than the oven, but it was also not used during our stay. "