「The reason I haven’t scored 5 is that Expedia sold us a room that had issues with noise / cooking smells as it’s above the kitchen and is noisey and smelly when the staff are cooking. We stayed in a room named Helvellyn and Expedia didn’t state any issues with any rooms. If we had booked direct with the queens head it details the room helvellyn as having issues with noise etc due to it’s proximity to the kitchen. I think Expedia have been misleading not detailing the facts about that particular...
「This has been one of the worst hotel experiences I have ever had. Firstly, the limited parking availability was not mentioned at the time of booking, which caused immediate inconvenience upon arrival. And I paid £10 to park at public parking area.
More importantly, there was no hot water available in the room. We checked in at approximately 4:00 pm and discovered the issue when attempting to shower. Upon contacting reception, we were informed that the hot water tank had run out and that we...
「The door of the en suite shower would not open properly and once in the shower it was difficult to get out !! Some shower gel would have been helpful. Overall the accommodation was very nice despite the steep steps up to the property. The decor was very tasteful and extremely clean and spacious. 」
「The house was absolutely charming and so cozy and comfortable for our family. We loved that we all had our own space but could still share meals and relax together.」
「Very nice place. Well maintained with a lovely hot tub.
Good bar on site.
We had some issues checking in and can only assume that was down to Expedia (we did not get key code which caused some issues).
Would return.」
「We have been staying at the cottage for a number of years.
Perfect location.
This year the property wasn't very clean as I would expect.
Wish have bath sheets and not a small bath towel.
But worth staying at the property or Heather cottage. I believe owned by same owners」
「Overall great place to stay-clean, comfortable and great location. One complaint-nothing was stocked like other homes/apartments we have stayed. We had to buy garbage bags, soap, salt and pepper, even toilet paper, etc. morning was stocked. Amazing amount of dishes/cookware in the kitchen, but that was it. I wish we would have known, we could have packed some of this from home. Other than that, good stay!」
「High Ridge is perfectly situated right in the middle of Ambleside. However, it really does need some TLC. There are damp patches on the walls , the bed linen is rather questionable, & the window blinds are just simply dreadful . They let light in, don’t work properly & are very tatty indeed.
The furnishings are of poor quality & there are just far too many dreadful pictures on the walls.
The kitchen & bathroom are good but the rest of the property needs a jolly good face lift . Having said...
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