York West Manchester Mall Hotels

"Stay was good. Breakfast was great. There was a very loud disruptive guest that continued for several hours overnight; room phone did not work to call desk to complain over middle of the night. "

"Breakfast was good but crowded. We expected that because it was Spring break. "

"The breakfast was amazing. The staff even authorized our volleyball team too get breakfast early, because the time we had too be on the court was 0745. Thank you for great service."

"You can add more breakfast items"

"Room was very dirty. Soon as we got there, we went to the pool. About 8 of the 10 towels I grabbed had stains in them. The room had hair trimming all over the bathroom counter, stains all over the bedding and curtains, and you could tell someone threw liquid on the one wall. We had two kids and drove 5 hrs, by the time we saw how gross the room was, it was too hard to move. I tried calling the front desk but no one answered and when I went down, no one was there. I would not stay here or recommend to is to anyone. "

"The hotel was wonderful. The continental Breakfast had lots of variety. The hotel room, general areas and pool were extremely clean. I would definitely recommend this place to any family traveling to this area. "

"I stayed here while in transition to move... Day 1... After coming in late from work, I found that my room wasn't cleaned. The tub and fridge were nasty. The counters hadn't been wiped down. I asked for another room and was told they were all booked up, but that I could move tomorrow. I was so exhausted and the bed appeared to have been the only thing that was changed. So I stayed. Day 2... After coming in again from work, I went down to check on my new room and was told that they were out of rooms. I told the guy that I had asked for my room to be changed due to my room not being cleaned. He said, there were none, and that I needed come in earlier. I explained, that I work 2 jobs and that it wasn't possible. He said that he'd have one for me the next day. I asked if someone could come clean my room and was told that they'd do it in the morning, because no cleaning staff was available. Day 3... After working... I found that I couldn't get into my room. After walking back around from the office to enquire about my room change, and was told no rooms were available. I was very upset to say the least. I enquired about the manager, and was informed that he would be in thy next day around 11 am. I informed the staff who was rude, that I would again be at work, and so I needed the manager's name so that call. He told me he wasn't able to give me his name. He let me in my room... The bed had been made and the towels changed, only. I was never given a new room. Never again!"

"Our toilet didnt flush properly so staff plunged it but still didint work. Fixed itself the next morning. Biggest dissapointment was that they wouldnt serve us breakfast at 9:30am because the staff member said they stopped at 9am. The hotel website says they stop serving breakfast at 10am."

"In town on business. Did not use any of the amenities. The place was clean clean! The room met my needs. The hotel was nice and quiet. The lobby area smelled amazing each and every time I passed through. Anytime I come to the area, I will be staying here..."