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“The check in was seamless. Lobby spotless. Room was very clean and tidy. Rooftop area was super.”

“The staff are very enthusiastic, and both the bar and the restaurant are quite good. However, the sound insulation of the windows is very poor, so the sound of the subway outside is very clear. Additionally, the noise from the heating in the room is also quite loud. ”

“The staff was friendly and helpful. They let us check in early, and I got an upgraded room. Very nice property, I would stay here again.”

“The room is clean and quite new I would like to stay here again next time when I visit the Windy City ”

“Good”

“Room was very clean and had a lot of amenities.”

“Amazing hotel, best stay in Chicago”

“It felt safe, secure, and was an easy walk from Union Station as well as very close to CTA sites for launch into the city”

“Me and my girlfriend stayed here for two nights. Overall, I think that we enjoyed our stay, but there were a few things that peeved us. The biggest thing was that though hot water just wouldn’t turn off no matter what we tried. The water was scolding hot so we were unable to use the shower. Also, the customer service was a little poor with no one being on site. Help was hard to come by if they fix the water issue and maybe had a bit more responsiveness I would easily rate them four stars, but……

“Nice place to stay in an historic neighborhood”