Ngaglik Yogya Kembali Monument Hotels

"Poor. I don’t usually write reviews, I booked this hotel as I have stayed in Hyatt’s around the world, this is by far the worst. Staff poorly trained, trying to order room service on the phone was impossible as they didn’t understand. The pool was dirty. Staff more concerned with the Ramadan buffet guests who are not staying at the hotel rather than their actual guests. Alcohol is also an issue here, we asked for a bottle of wine to take to our room and we were present with it in a black bag like it was contraband!! Serve alcohol or don’t, but don’t make western guests feel guilty for ordering something on the menu. Finally the rooms are poor, clearly not upgraded since the 80’s, there is however a refurbishment program underway which is long overdue. "

"The room need update little bit about the charging area like need usb charger and stuff like that, also i find some spot need maintainace"

"Excellent service! Nice buffet spread! Right beside a big mall."

"The basement parking entrance & space are p0very tight. I suggest to have a better design for the transport parking facility."

"Our family of 5 stayed there for 2 nights What we love the most is their breakfast. So many choises and all of them were so so delicious. Definitely will stay again next time."