北京雍和宫附近酒店

“位置很好，就在南鑼鼓巷這條街上。員工也特别熱情和盡责招待。”

“I forgot to clean the room, but they responded immediately. I think it's good that you are very kind. It was very inconvenient that the taxi didn't go to the front of the hotel in the back of the narrow alley.”

“Very unimpressed with this property. It looks nothing like it does in the photos. Staff was unfriendly. None of them could speak english. The carpet in the rooms were filthy. I couldn't get hot water in the shower. The park area, sidewalks, and the rooms are very dated and shabby. After two days I decided to change to the Holiday Inn. I'm dairly certain I got bed bugs there. I couldn't stop itching. I had to have all my clothes washed and suitcase disinfected. If there were zero stars all……

“地理位置很好，樓下就是地鐵和機場快綫！員工很友善及幫忙！不過房間略舊，不過清潔得很好！”

“櫃枱職員服務有禮貌, 執拾房間的職員主動及勤快。餐廳整潔。酒店位置非常理想, 門前有一個較大的停車空間, 网約車停靠十分方便。馬路對面有7-11便利店, 補給零食小食十分容易。”

“地點方便，酒店樓下有小食街”

“服務人員親切”

“This is definitely a 1 start hotel. The pictures are deceiving the customers. Hotel is in a very bad condition as soon as you walk in you know that this is not a 4 start hotel. Hotel is falling apart. Staff is nice at least ”

“房間姐姐很有禮貌。 接待員 有細心解釋及介紹酒店”

“去王府井非常近，搭地鐵也非常方便，職員主動幫忙又友善，不錯的選擇，餐廳方面味道很好，但稍貴，幸好有八折優惠但可選擇餐廳不多。”

“酒店員工有禮，大堂前台員工及bellboy的服務都很專業。惟酒店房間服務未夠細心，酒店沒有因應客人訂房資訊去預先安排有關服務，如：沒有預先安排加床（第一天更沒有足夠床可以安排），也沒有安排小孩用品在房間。 嘉賓軒樓層早餐種類一般，住了5晚，天天種類沒有太大分別。此外，經常沒有安排餐具放在桌上。飲品區經常沒有茶杯及玻璃杯，食品區亦經常沒有碗碟。餐廳員工是友善有禮的，估計是不夠員工。 房間方面，設施比較老舊。第一天入住時，房間大廳及廳廁所有異味。第二天清潔完房間後，好了一些。房間燈光亦有點昏暗。 最後，此酒店是VIP Access酒店, 雖然是金會員，但沒有任何禮遇。”