“Exceptionally poor customer service. When things go wrong, absolutely no one takes responsibility, management is unavailable, and they simply don’t care about making things better. Stay at other nearby properties to get the quiet feeling with better service.”
“I think they should make some options for the kids club and nanny for kids 3-5 years old… because if you came with the kid to the hotel… there is nothing to occupy the kid, no option to take nanny service and to go for skiing and party lunch… other hotels has those options.
Restaurant prices are to high this year and menu is very limited… bagatelle prices for food were cheaper”