Captree Island Pet-friendly Holidays

Great staff! Manny was the best!

Breakfast was fabulous, near everywhere we wanted to go. The staff was very helpful. The only minus was elevators, that took a long time

Property was in an excellent location. Very clean. Staff was very nice. Room didn’t have microwave or no ice machines on any of the floors. Otherwise great job!

Breakfast was excellent

Remodeled rooms and suites are nice. They try to nickel and dime you every chance they get like charging a delivery fee for room service (never ever heard of this and stayed and hundreds of properties worldwide). We had some problems with the suite being in disrepair (interior door not closing, bathroom having a bad lingering odor, etc.) and they tried to fix it and resolve the issues. Overall, a good stay and good property.

Great hotel helpful friendly staff will definitely be back

Clean room but this is not a five star hotel IMO, no staff to run orders to rooms, no mini bar, basic room

Kosher cafe at the lobby. Serafina conveniently downstairs. Excellent restaurants nearby.

So I did almost no research before booking this spot. Just saw a decent price in a cool area in little Italy. It was such a great location. Everything was either 15 minute walk or subway ride to all the major attractions in NYC. The staff were so friendly and hopeful. They even let us check in early after catching a red eye from California. They helped us book a taxi to the airport for much less than an uber. They were exceptional. I would stay here 100 more times.

Location and price are good. Room sizes are nice. Apparently the ice machine is on the roof but good luck finding it in the dark! My room didn’t have a chain latch and the balcony do remained unable to lock. It seems safe in general and the room was clean

Parking is expensive. As a whole it is a nice and affordable hotel and close to everything

I love this hotel and highly recommend everyone. Thank you for managing hotel.

The location was very good close to Times Square the easy to get around to major attractions. The rooms are very small especially the bathrooms. I was with my 13 year old grandson it turned out ok.