克里夫兰 3 星级酒店, HK$586 起

“This was one of the worst hotel experiences I’ve ever had. Our first room had a broken toilet, so we were moved to another room that was filthy. The bathroom was disgusting—toilet bowl stained, hair on the shower wall, black mold and a large stain on the shower curtain, fingerprints all over the mirror, and a refrigerator that was filthy. Even the bed sheets were stained. Thankfully I brought my own sheets. The room door had a large gap that allowed you to see inside, which is completely……

“The room was one of the best I’ve stayed at. The price was reasonable. The staff were friendly. Check in process was quick. I have only one complaint, and that is the condition of the bathroom. The toilet had stains in and outside the bowl and the bathtub floor was stained and rusted, reminding me of a cheap run down apartment tub. But once again the stay was still the best in awhile. I will consider the Marriott again. Thanks”

“Good service.”

“The staff is very kind and helpful. The room was clean but bathroom needs updating, The toilet was very low to ground and the walls and ceiling looks like it needs redone due to time and wear and tear. The refrigerator is more like a cooler and shouldn’t be called or considered a refrigerator. It runs for 2 hrs at a time if you push a button to run it for a 2 hour limit, it’s either that button or an off button. Ice machine on 2nd floor should be tended to. It spit out black specks with the ice.……

“Good”

“good”

“Hotel property seemed disorganized as happy hour and breakfast snacks/food was poorly replenished and cleanup of limited tables was slow. Staff appeared disinterested and slow to respond despite repeated requests. Rooms were clean and accommodating though.”