Edgewater 3 Stars Hotels

"The room was very quiet and clean. Very comfortable experience."

"Our first problem was the toliet was plugged. Reported it and was told someone would come and fix it and never came to the room. Reported it a second time and was given a plunger and used that the rest of our stay. Second issue was no cord on the telephone so we reported that to the front desk and a cord was installed. Third issue was no towels in the pool area. Went to front desk and asked for towels and was told there was no clean towels. Very disappointed with the issues we had during our stay."

"Clean room and comfortable beds. Continental breakfast was hot and fresh. We have been repeat customers for many years. "

"everything was good and in good condition"

"I have been trying to connect with someone at this property about my experience. The GM Jasmine hasn’t responded. The customer service representatives are providing mixed information. During my stay there were lady bugs and flies in the room and living around, both tv’s blanked out so I wasn’t able to enjoy and relax, the refrigerator went out causing all my food to go bad, the sink stopped up, and the maintenance/front desk did not tend to any of my request whether I called from the room or went downstairs. This has been ongoing since November 2025! Oh— housekeeping did not come one time during my stay until the day I checked out. It was 11:50am and they were banging the door down."

"Expedia advertises its hotels as either Free Breakfast or Breakfast($). Since Expedia didn't have Breakfast($) on this property, I booked it thinking breakfast was included. In fact, free breakfast was the main reason i booked this particular property. When i went down for the breakfast, i had to pay $17 per person. I didn't read it too carefully but Expedia apparently advertised this property as Breakfast Available, which can mean either or both. I think it would be better practice if Expedia advertised all of its properties as either Free Breakfast or Breakfast($) only. "

"Shalinda was amazing with her knowledge and customer service skills! The room accommodated our family well!"