Pasadena 3 Stars Hotels

"Clean room, good staff"

"The first room we were put in smelled like smoke, room switch took an hour. Staff complained about new private ownership instead of corporate management. Door for second floor was kicked in at some point, never replaced, probably by a patron whose card key stopped working and lost access to his room, or maybe by someone trying to rob the guy selling bud on the 3rd floor. Either way, we stayed last year and the quality of the rooms had dropped, property standards dropped but so did the price. Whatever they are spraying to kill the bed bugs is working but also dropping the air quality inside the rooms. The hygiene for sheets seems to be spraying instead of washing. "

"Room was clean, staff was helpful"

"There was a hug in the bed in one of our rooms and a leaking fridge in the other room"

"Yes"

"Good customer service "