Alton 4 Stars Hotels

"We did not use the gym.we stay a few times a year and it is always great."

"We were down graded to one queen bed. Which had small black hairs under the pillows and a big hair ball in my folded towels! The staff tried to make things right. But in the morning the sunday manager was very unprofessional to tell us that the manager that did try to fix things was going to get into trouble... Which is not ver professional! In our group that was staying they also told a costumer that there was no room for her!!! Your workers were fantastic and tryn to make thongs right! So thanks to them. But for the outrageous money they i paid it was not worth it and i would never stay again"

"Staff customer service is top notch. Nice breakfast buffet."

"Excellently "

"Very friendly staff. Clean property. The parking was inconvenient unless you pay to Valet. The rooms are small, but nice. Love the black out shades. "