Gaja 4 Stars Hotels

"Room was super tiny. Not sure why they let you book it for 4 people when there’s only 2 beds. I thought there was at least another couch or convertible chair to use for one more person. Advertised a microwave oven that apparently broke the day before we stayed. Had to eat dinner cold. Otherwise everything else is great, especially the location and the fact that they can bring your car for rental just in front on the hotel. "

"Breakfast was great although it’s optional when booking. Great value for the price! Rooms were clean and hotel was located in Naha’s shopping and food district, Kokusai-Dori. Very convenient!"

"An exceptional hotel experience from start to finish. This truly delivers a 5-star standard in every sense. The staff were incredibly friendly, professional, and attentive, making the stay feel welcoming and seamless. The breakfast menu was outstanding, with a great variety of high-quality options to suit all tastes. The location is extremely convenient, making it easy to explore and get around the city. The room itself was excellent—clean, comfortable, and well-appointed with everything needed for a relaxing stay. I would highly recommend this hotel to anyone looking for a genuine 5-star experience."

"Nice hotel, staff is super polite and helpful. It is two minutes away from Tomari port. The breakfast was great! I would definitely stay again. "

"First room we were given smelled mold. Second room had air conditioner broken "

"It’s a mixed of welcoming and unfriendly staff at the front desk and buffet breakfast. Breakfast has a great selection but it We stayed for 4 nights with one younger kid. The housekeeping took away the kid pajamas/robe when they cleaned up the room. Not for once they replaced with a new one so I gave up calling for a kid pajamas for the last night. "

"no issues. great area. service and facilities vvg"

"This place was pretty good! It's a bit tired looking, a little run down here and there, but overall was very satisfactory. The indoor pool was very warm, which was nice. The breakfast buffet was fantastic, so much to choose from and really good food. I appreciated that it was included in our stay! The outdoor pool had just opened for the season when we arrived so it was too cold for us, but it looked good. I'll be honest when I say the photos don't totally match reality, it's not quite as stunning as it looks, and yes, you do have to go through an industrial area to get there, but for the three nights we stayed, we had fun. I recommend having a car if you can, it's an hour walk to the aquarium, partly along the beach and then through more industrial area, you need to cab or bus to town, but the bus isn't super frequent and it's very slow. Several stops. Not what we were used to coming from the efficiency of mainland Japan, so we ended up spending around 30-80 (CAD) a day on taxis to get anywhere in the surrounding area. To get to Shuri Castle you can actually cab to the Akamine stop for around 2000 Yen, then take the train the rest of the way. Saves you a bit of money and time. Limo bus is also slow. But it was only about 18 minutes to the airport by taxi, which is convenient. Beware the harbor view room, it is technically a harbor, but it's all shipping containers and freighters and what looks like a factory? If you're not in your room much, it's ok. "