Kozaki 4 Stars Hotels

"We stayed in a non smoking four futon style bed family room - it was as advertised. Futon mat beds weren’t super comfortable but that was to be expected and the less fussy members of my family thought they were fine. Room was very clean and it was quiet. Kettle, fridge and toothbrush etc were provided. Lawson’s downstairs was convenient. Shuttle to and from Narita Airport runs regularly and was timely. Staff were helpful and polite and responsive to a couple messages I sent before arrival. I was a bit concerned about whether there would be cigarette smoke lingering in the room based on some reviews I read, but it was not a problem at all which was appreciated with two asthmatics in the family. Property is aging a bit but it’s clean and that’s what matters to me. All in all it’s a great place to rest either before or after a long flight - I would stay there for a pit stop in the future. "

"Very happy with this property, enjoyed the public bath and the spa! The room and bed very comfortable! "

"Clean rooms. Well appointed. Amenities came in handy, we had forgotten our hairbrush. Breakfast was excellent! "

"No restaurants open, little store open but sold only candy and a few necessities. Shuttle services to /from airport and into JR station/ mall very good. Room was very tired with a garage sale coffee table, hot water in sink ran very slow, carpet needs attention, fraying at seams, and mostly needs a cleaning. Thermostat in room didn't seem to work, quite cold. Restaurant did open downstairs for a limited time, but appears to be buffet. You can't just get coffee and toast or so it appears, coffee to go out of the question. That all being said the hotel is not expensive but we did note that the Hotels.com site we booked through was about 25% higher than the advertised rate on the hotel website. Thanks Hotels.com"

"Extremely helpful staff. Beautiful property. Quick free shuttle to/from Airport. Only negative was the buffet breakfast. It was tired looking. Not much variety. Juice ran out and wasn’t replaced. No fresh brewed coffee. Limited choices in comparison to other Hotels we stayed at in Asia. Overall. Very good. "