卢顿 4 星级酒店, HK$419 起

“Treated like a second class person as we had a guide dog. Put in an awful room! Requested a fridge and to have a patio door but ignored. Paid premium price £171 of which £25was for our Guide Dog who is cleaner than a lot of their guests apparently. Compared to our previous stay it was very poor. Even said we were not allowed to stay in the room we had as it had been refurbished and no longer a dog room. So basically all their old rooms they hired out to dog owners at premium prices as not……

“Overall an okay stay, our room had a funny smell when we first went in, however we kept being disturbed by door banging in the corridors most of the night as they didn’t have soft closing door hinges on them and the rooms aren’t very sound proof, also not much choice food wise on the menu for anyone who is a fussy eater so had to walk out to find somewhere to eat, also found the hotel quite dark when you walk into reception and not overly appealing, in comparison to other hotels.”

“客房整潔，面積大 前臺職員辦理入住手續迅速，有禮貌”

“The staff were wonderful at West Lodge. The beautiful park within which the hotel is situated is gorgeous. The building from the outside looks very grand and is steeped with history. However, the room we had was very dated and in need of a refurbishment. Worn carpets and damaged shower doors but just generally tired. Special praise for Peach and her efforts to keep our room clean. She is also a very lovely lady.”

“Room facilities old Shower vacet broken Mirror full of stain looks scary Dinner tasted awful Breakfast ok Staff friendly ”

“very good”

“Amazing amenities, beautiful room… There was a leak that did not affect my stay too much”

“will choose this one next time”

“Sauberes Zimmer, premium Zimmer mit Kühlschrank und Kaffee Maschine.”

“Would be even more excellent with air-conditioning. The room will be heated up by the afternoon sunshine after 15:00.”