Matsuzaki 4 Stars Hotels

"Very helpful and friendly staff. The room was clean and spacious. I'd stay here again for sure!"

"This is a great resort if you have a car. We stayed for 5 nights and loved that it was a large unit; 1 bedroom with western style beds and 1 tatami room with futon. They also put a crib for our baby in the Tatami room which we appreciated. There’s a living room, dining room, full kitchen & a soaking tub in apartment. Absolutely beautiful sunrise views! And the Onsen is soo clean, large and relaxing! It was nice having sauna, cold plunge, indoor hot bath and outdoor hot bath too! They also had a very cute kids playroom that you could book for an hour per day. They have indoor pool and Jacuzzi too but our family didn’t try it. We also loved the dinner buffet, lots of choices; same for breakfast-lots of choices. Everything felt clean. Employees were all nice and most spoke English."

"rooms are clear and staff were very friendly breakfast t buffet was so good"

"Staffs were very nice and helpful. Excellent and beautiful place to stay at! Food was excellent and their onsen was amazing! We loved it very much and will for sure come back again!"

"I was a bit worried leading up to the trip about how to get there but they had some pretty good instructions on their website. They have a free shuttle that comes to the Shuzenji station about every hour or 2 (timetable is on their site) so all you need to worry about it getting to Shuzenji station which you can figure out using Google Maps. Once there, their instructions say to exit the station, go out and around the 7 eleven, and all the way down to the 8th bus stop. You’ll know you’re at the right spot because the sign will literally say the bus stop is for this hotel. It’s a coach bus so you’ll be able to fit any large or small luggage in the undercarriage. Check in was quick and easy. We got to our room which was not too far by walk but they have a shuttle going around between the Marriott and guest house every 20-40 minutes. This is basically out in the wilderness so expect some bugs and flys, etc. With that said, our room was very clean and really could not find any bugs inside the room for the 2 nights we stayed. The private onsen was amazing and relaxing and we could actually see the top of Mt. Fuji from our room in November when it’s cooler so less clouds. Limited in the things you can do there but we came to relax. Food was just okay, kaiseki dinner is a traditional Japanese tasting menu essentially but wasn’t for us personally. Breakfast buffet is what you expect. Overall, pricey but relaxing stay. Would recommend for those looking for private onsen."

"Everything about this stay was perfect. Property and room was very clean and beautiful and the onsen was scenic and beautiful as well."

"Clean rooms. Staff was extremely nice we had the beach/ocean view which was breath taking. Hospitality was a+ . The hot spring indoor was super hot and they had vending machines near by which had ice cream. Property was right near the beach and it was quiet, truly an amazing experience. There was two restaurants we ate at the Italian was pricey but was fantastic food. "