Otaru 4 Stars Hotels

"Large hotel next to a mall. Very convenient location near train station. Attractions are within walking distance Al an easy ride on the train. Rooms are spacious and good sized bed for a Japan hotel!. We would come back and stay here again!"

"It was honestly one of my favorite hotel experiences. They really cared for us! "

"The hotel is conveniently located, staff were helpful and friendly. The hotel parking has very limited parking. For all three nights, we were asked to park at Times parking, a 3-5min walk away from the hotel. "

"Room was spotless and clean. We did not eat breakfast in the hotel. Did not use the spa "

"Annoying staff members"

"Convenient location. Helpful staff. The onsen was ok. The room was spacious neat and tidy."

"Clean room and helpful staff"

"We were surprised to not find a closet in the room but instead a coat rack with hangers. The hotel did not have a luggage rack and expected us to open our suitcases on the floor. After some discussion, they brought in a table for our cases. There was only one pillow per person on the bed which is unusual these days. The room decor felt dated and in need of a major furniture overhaul, in spite of the grandiose impression of the exterior. These were the negatives but the positives were the bright breakfast room with its hard working staff. Also, a thank you to Kamul for translating for us from English to Japanese to the other hotel staff and for his restaurant recommendations."

"The interior of the room is clean and stylist. Breakfast was very gd value with wide spread of choices."