Shinagawa 4 Stars Hotels

"Great property in every way possible. The staff were always greeting us with a smile. Amenities and location were fantastic. And the buffet breakfast was the icing on the top of an excellent stay. The room was small but we were aware of that so no surprise there."

"This hotel was very clean with rooms that are quite spacious by Tokyo standards. There was a separate bathtub that was big enough to fit an average sized adult comfortably. We had a king bed with enough space to fit a sofa and a table in the room. The hotel is only 3 stations away from Tokyo station, while it's not really center we didn't have a problem reaching all the famous parts within a reasonable time frame. It was also nice to rent a LUUP scooter and explore the quiet sea side area. I want to emphasize that the housekeeping staff is doing an excellent job as the room was exceptionally well cleaned. The hotel has an indoor public bath that was quite nice to use. The tv in the room has the status of how busy the baths are for both the male and female sides. Despite it being peak season and the staff telling us the hotel was fully booked, we still found the time to use the baths when it wasn't very crowded at all. Lastly points of improvement would be to install better laundry machines. The washing machine left the clothes smelling a bit strange; I was told that they had detergent built in to them. The dryers were terrible as after a full hour of drying, the clothes were still very damp. Despite subpar equipment, the cost of use is very high at 600 yen for the washer and 100 yen per 10 min for the dryer. It's not really a big deal, but I think if this part was improved it'd be perfect. Lastly, on the topic of suggestions, an addition of a lounge would be a nice touch."

"Water was nice and hot. Inside the airport was so easy and nice."

"Large old style charm hotel. Very classy foyer and the staff incredibly professional. A quick thank you to Tobori-san at checkin. Not only did he acknowledge that I am a Gold Member of Hotels.com, he upgraded us to a higher & better room and extended our checkout to 2pm. ArigatogozimasuTobori-san"

"My only complaint was that the mattresses and pillows were a crime against my neck and back "

"Great hotel, close to the station. Has everything you need. Spacious rooms and amazing food. "

"This property is located in front of the Shinagawa Train Station which provides local service and the Shinkansen or bullet train service for longer journeys such as Kyoto or Osaka. The hotel has a Bowling center, shops, restaurants, food court and 7 eleven store. The hotel staff is very friendly and helpful. Super clean ."

"Extremely clean and in a good location. Staff were exceptionally professional. The air-conditioning required a few restarts and the gym could be in a better condition. "