Shinano 4 Stars Hotels

"The room was spacious and comfortable. The facilities are old but clean (though I noticed some water stains in the toilet). The check-in staff was kind and helpful, but the person I spoke with on the phone tried to charge extra for breakfast even though it was already included, which felt unreliable. However, the bath and breakfast were excellent, so I’m satisfied overall and would stay again."

"The gentleman who check us in was very helpful and friendly and provided such good service! "

"Excellent facility, even more excellent staff!"

"Off the beaten path… beautiful scenery and people"

"The owner and staff were amazing and so friendly. We loved our stay !"

"This hotel is amazing on all counts, legendary breakfast beyond wildest dreams and expectations, a cornucopia of delights. I will return and recommend to anyone and especially my friends and family"

"Amazing, has to be the best place to stay in Hakuba"

"大変綺麗で清潔な施設で大満足です。オーナーも親切にご対応頂き感謝しています。機会が有ればまた行きたいと思います。"