Southend-on-Sea 4 Stars Hotels

"Very helpful and polite staff, good bar area and nice clean room"

"The room was equipped with everything we needed . The only thing is that could be improved were the pillows- very lumpy and I was not about to try and contact housekeeping at three in the morning. Also some grout in the bathroom floor needed repair. The food in the restaurant was good and the staff everywhere were delightful."

"Really helpful and friendly staff. "

"Our floor was shut off so we had to go up a floor and then down the fire escape to get to our room! We had food in the hotel but the food took ages and our kids dessert came out after asking for it three times! In the room next door there was some much noise! Someone else had call security that came but instead of say that they heard them a came to see what was going on they told them someone had complained!! The guy in the room went mad and kept asking who complained!! My wife and children were in the room on their own at the time and felt unsafe. Overall it the worst stay I have ever had. When we left I did say to the receptionist who said that the manager my email me but I have heard nothing."

"Room clean and tidy, "

"Overall all good and staff polite and helpful..."

"Everything was beautiful, the room, the firepit restaurant, the location. Will come again"