萨芬 4 星级酒店, HK$1,098 起

“There were no outlets in the bathroom making it difficult to use appliances in there. There was a steamer but no iron. Perhaps someone could ask for these things but for the amount we paid per night, it was disappointing.”

“Cromwell Manor Inn is a beautiful converted mansion built in the 1760s in upstate New York. Right across from summer camps and nature walks, the peaceful natural environment is like having a front row seat to a nature show. The grounds are beautiful, with mature trees, soft grass, and beautiful flowers. It is like something out of a historical painting. During our stay, we were hosted in a blue guest house just at the entrance of the drive. I imagine it must have been the caretaker's residence……

“It took calling the booking website customer service to get in contact with the host. I end up getting a different property that the one I reserved but the new on was more bedrooms, at the end I work out but it took some long coy with the host.”

“Brand new space. Our room was so clean!! Smelled clean. The location is perfect and walkable to restaurants, bars, grocery store. The game room was so much fun. Our host was the absolute best. Excellent communication from start to finish. Excited to return.”

“After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is……

“Rooms were very clean, well decorated however bathrooms were not. Parking was accessible and perfect. Some appliances did not work like iron stained my clothes and coffee machine did not work. Everything else was fine. ”

“Place didn't exist. Host did not respond to requests to clarify check-in. Upon arriving, the location was not as described and an individual who answered the door informed our party this was not a rental property. Had to last minute book elsewhere.”