Beranang 5 Stars Hotels

"very good staff service!"

"Excellent hospitality at its best. Hotel is located at the heart of shopping strip of Bukit Bintang. Easy access to the Pavilion Shopping Mall. Staff are helpful and courteous. I will definitely come back again. "

"Room was spacious, clean and well appointed. I had requested for twin beds but got a king bed, it's not a big issue but I wasn't informed. Front desk also did not inform us at check-in about free shuttle service to nearby malls. Only found out during check-out when I overheard them informing another guest."

"exceptional customer service. clean rooms. "

"Highlights - service, pool and breakfast. "

"Love the facilities: Swimming pool, kids park, and its convenient coz in the same building there are convenient store, grocer and diners. Didnt like the part that we need to clear thrash to the refuse area ourselves, although i really dont mind cleaning the dishes and cutleries used at all. Didnt like the part that there was only one small trash bucket and it was hidden in the kitchen and there was no spare thrash bag. We were expecting a sofa bed and there was only a bench, and not big enough...

"Great service from the staff, helped with our airport transfer. Hotel room was amazing "

"Property looks fabulous. Staffs are very friendly. Few dining option. Need more international dining option. And few more food varieties for late night food for In-room dining menu. Overall Everything was fantastic. Had a lovely time in Ritz-Carlton "

"Friendly Staffs"

"Stunning hotel's very clean most of all amazing staff and delicious breakfast buffet. "

"Very impressive hotel with great facility"

"The breakfast buffet is always the best. "

"Beautiful pool and facilities. Rooms need a bit more attention and some staff did not understand what we required. Great location close to 2 x fantastic malls."

"Hotel was very clean. But I couldn't get the room AC cold enough. It was barely cool. Hallway and elevators were very warm. "

"Everything was great. Maybe the housekeeping department will consider put in an extra plastic bag in the dustbin in case we need extra garbage bags.😊 No welcome drinks or room upgrades for hotel.com members?🙃"

"This airport hotel provides shuttle service from airport to hotel every two hours and we used them both ways. The room is beautifully decorated, modern and really clean. The staff is friendly from valet to receptionist and really helpful. We were given a free dink voucher at the cafe and a chocolate feast. We really enjoyed our last night in Kuala Lumpur before flying off to Sydney the next morning. Ket and James"

"Very nice place "

"VERY GOOD ! I will come back for staying again "

"Good location, good breakfast "

"everything is lousy. tissue not refilled on most days. even if it is, it's only 8 pieces. air con is leaking. tv is not working. sofa is dirty. toilet has flies everywhere. lobby is hot n stuffy, no friendly staff at reception."