Dubai Desert 5 Stars Hotels

"Stayed here for three nights. Upon arrival, reception notified me that they’d upgraded my room to one with a view of the Burj Khalifa. Room was a very respectable size, as was the bathroom. Lovely modern decor and impeccably clean. Highlight of my stay had to be using the infinity pool and bar located on the 64th floor—the views of the Burj Khalifa are incredible. Also found all staff to be welcoming and helpful. Would definitely consider staying here on any future visits to Dubai."

"staff are the best of all"

"Beach access and great views."

"Best hotel, service and staff in Dubai!"

"Overall a clean and calm experience"

"Yes all good"

"Give employee Marw a medal he gave us a good service and upgraded our room even tho it was a short stay"

"Great"

".I wanted to share feedback regarding my recent stay at your property from April 9th to 16th. I have stayed in the UAE multiple times, and interestingly, during this trip I stayed at Hyatt properties in different locations—including Dallas and Oman—and was assigned Room 616 each time. My stay at your Grand Hyatt property was overall excellent, and I truly appreciated the service and experience provided. However, I would like to raise a concern regarding a billing matter. I was charged AED 700 for a couple of laundry shirts, which I found to be quite high. Given the broader challenges affecting the region, I had hoped for a more considerate approach. Additionally, at the time of checkout, I specifically asked the front desk if there were any outstanding charges on my account and was informed that there were none. It was therefore surprising to see that three days later, my deposit was released with a deduction for the laundry charges. I would appreciate clarification on: Why this charge was not communicated at the time of checkout Whether there is any flexibility regarding this charge I want to reiterate that my stay was otherwise very pleasant, and this feedback is shared in the spirit of transparency and improvement. I look forward to your response."