Hotel Palacio Mundo Imperial

Property class: 4

Choose dates to view prices

Located close to La Isla Shopping Village and Playa Revolcadero, Hotel Palacio Mundo Imperial provides 2 poolside bars, a swim-up bar and a terrace. Indulge in aromatherapy, a body treatment and a facial at Elan Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and seafood. Enjoy the health club, as well as activities such as volleyball. Guests can also expect to find designer shops on-site, a coffee shop/cafe and a garden.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Restaurant
  • Air-conditioning
The current price is HK$701
HK$961 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Double Beds Diamante View

A hotel room with a flat-screen TV, a desk with a lamp, two beds with pillows, and a wooden wardrobe.

Superior Double Beds Diamante View

8.4 out of 10
Very good
(76 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Beds Resort View

A hotel room with a flat-screen TV, a desk with a lamp, two beds with pillows, and a wooden wardrobe.

Deluxe Double Beds Resort View

8.6 out of 10
Excellent
(22 reviews)
  • Resort view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Size Resort View

A modern hotel room with a large bed, bedside lamps, a wooden headboard, and a glass shower enclosure.

Junior Suite King Size Resort View

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Size Bed Diamante View

A hotel room with a bed, a desk, a chair, a television, and a window with blinds.

Superior King Size Bed Diamante View

8.8 out of 10
Excellent
(46 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Size Bed Resort View

A hotel room with a large bed, two bedside tables with lamps, a telephone, and a chair.

Deluxe King Size Bed Resort View

9.0 out of 10
Wonderful
(12 reviews)
  • Resort view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club 89 King Size Bed Diamante View

A modern hotel room with a large bed, two bedside tables with lamps, a bathroom visible through an open door, and a marble floor.

Club 89 King Size Bed Diamante View

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club 89 Double Beds Diamante View

A modern hotel room with a large bed, a desk, and a television.

Club 89 Double Beds Diamante View

7.0 out of 10
Good
(8 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club 89 King Bed Resort View

A large bed with white linens, two bedside lamps, a brown headboard, and a chair.

Club 89 King Bed Resort View

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club 89 Double Beds Resort View

A modern hotel room with a large bed, a desk, and a television.

Club 89 Double Beds Resort View

7.2 out of 10
Good
(5 reviews)
  • Resort view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Size Bed Diamante View

A modern hotel room with a large bed, a sofa, a coffee table, and a dining area.

Junior Suite King Size Bed Diamante View

  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite King Size Bed Diamante View

A modern bathroom with a large bathtub, a glass-enclosed shower, and a vanity with a mirror and towel rack.

Master Suite King Size Bed Diamante View

  • City view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite King Size Bed Resort View

A modern bathroom with a large bathtub, a glass-enclosed shower, and a vanity with a mirror and towel rack.

Master Suite King Size Bed Resort View

  • Resort view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Penthouse King Size Bed Diamante View

A modern living room with a dining area, a ceiling fan, a large mirror, and a flower vase on the table.

One Bedroom Penthouse King Size Bed Diamante View

  • City view
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Beds + Concert Included

A hotel room with a television, a bed with pillows, a bedside table with a lamp, and a phone.

Superior Double Beds + Concert Included

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Located near the beach, Hotel Palacio Mundo Imperial is in Puente del Mar neighbourhood and is connected to the convention centre. La Isla Shopping Village and Plaza Bahia are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Revolcadero and Bahía de Puerto Marqués. Majahua Beach and El Revolcadero are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Acapulco travel guide
View more Resorts in Acapulco
Map
Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931

What's nearby

  • An aerial view of a coastal city with a densely populated urban area, a large park with a flagpole, and a beach with umbrellas.
    Papagayo Beach
    40 min drive - 40.7 km
  • Boulevard de las Naciones
    2 min walk - 0.2 km
  • Forum de Mundo Imperial
    3 min walk - 0.3 km
  • La Isla Shopping Village
    7 min walk - 0.6 km
  • Laguna Tres Palos
    5 min drive - 1.9 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    3 min drive

Restaurants

  • Comedor Mundo Imperial
    1 min walk
  • Carnivore
    4 min walk
  • Juan Valdez Cafe
    1 min walk
  • Mizumi
    1 min walk
  • Shu
    17 min walk

About this property

Hotel Palacio Mundo Imperial

  • Upscale family-friendly resort near La Isla Shopping Village
  • Located close to Playa Revolcadero, Hotel Palacio Mundo Imperial provides 2 poolside bars, a swim-up bar and a terrace. Indulge in aromatherapy, a body treatment and a facial at Elan Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and seafood. Enjoy the health club, as well as activities such as volleyball. Guests can also expect to find designer shops on-site, a coffee shop/cafe and a garden.
  • You'll also find perks such as:
    • 6 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
    • Buffet breakfast (surcharge), 3 outdoor tennis courts and supervised childcare (surcharge)
    • A front desk safe, a lift and ATM/banking services
    • Smoke-free property, a gift shop and massage treatment rooms
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 407 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks such as desk chairs and air conditioning.
  • More amenities include:
    • Childcare services and free infant beds
    • Down duvets and rollaway/extra beds (surcharge)
    • Bathrooms with rainfall showers and free toiletries
    • 46-inch flat-screen TVs with digital channels
    • Balconies, ceiling fans and daily housekeeping

All-inclusive details

  • All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Frequently asked questions

Does Hotel Palacio Mundo Imperial have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Hotel Palacio Mundo Imperial?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Palacio Mundo Imperial on 22 Nov 2026 start from HK$701, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palacio Mundo Imperial pet-friendly?

Yes, Hotel Palacio Mundo Imperial allows dogs (limit 2 total) with a maximum weight of up to 9 kg per pet. There's a fee of MXN 1500 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Palacio Mundo Imperial?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palacio Mundo Imperial?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Hotel Palacio Mundo Imperial?

Some rate plans available at this resort are all-inclusive.

Where is Hotel Palacio Mundo Imperial located?

This family-friendly Acapulco resort is located near the airport, 0.4 mi (0.6 km) from La Isla Shopping Village, and within 6 mi (10 km) of Playa Revolcadero and Bahía de Puerto Marqués. Majahua Beach and El Revolcadero are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Palacio Mundo Imperial Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 570 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Customer service was great. The hotel itself is beautiful and very clean.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Good food, clean place and friendly staff, safe atmosphere.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
We had Franko check us in. He was very Friendly and did a excellent job. Rooms were abit dirty. Floors needed to be cleaned better. Beds are smaller then what we are used to and they are very low. Food choices were good. Buffet service was slow next to nothing they didn't serve us well. Pools were warm on out chilly night. We tried the private beach. Our server Guillermo Giles did a great job better than any of the food staff members. Our drinks were always filled buckets stayed cold with ice. We definitely will stay here again. Thanks guys
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo!!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente personal
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the place and it’s location
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Habitacion Limpia exelente!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The charge from use the amenities
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Excelente
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente!!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good time there
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Some of the staffs people are not the most qualified or kind
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Staff & service
The stay at this hotel was not what I was expecting at all. I paid more to have a better room and to begin it took over an hour to receive my room and a lady that was helping the girl that was checking us in was very rede and had a terrible service. It is not close to the beach and the pools close at 10pm but the worst part of all is that that we stayed at a better room and it was floated and ended up falling asleep with the maintenance guy fixing the roof. I will never stay here again. room and it took over an hogetp
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Amenities
Bathrooms around the hotel smell bad. And my bathroom had also a funny smell. The all inclusive ends at 11 pm, this is not the same in other all inclusive hotels
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok. The only thing is that I was waiting for the elevator and a housekeeper came and took the elevator along with her cart. There was no room for no one else. I suggest giving the priority to your guest especially if you are waiting on. This happened on the 6th floor.
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I’m giving 1 start review for the staff & Service section thank you to the absolutely incompetent service from Erika at the front desk. Let’s do this really short”, I made my booking through Expedia, As soon as I arrived at the hotel, they couldn't find my reservation, they had to dial and finally found it but they mentioned that it would take a while to get to their system so they offered me to wait in the hotel lobby, I mentioned that if I could go to the restaurant to eat while I waited for my reservation to arrive (it's worth mentioning that I had the all-inclusive package) as soon as Erika heard this she said rudely and arrogantly that no, I told her that there was no problem that I would pay for it and after they gave me a discount to which she arrogantly told me no that it wasn't possible, I told her that I would like to speak to her manager which she replied that she was in a meeting, I went straight to the restaurant to try to fix it but they told me that they depended on the Front desk, I returned to the lobby and demanded to speak to the manager and surprise! the manager Ana was always sitting in the concierge right next to the lobby which is why I realized that Erika did not want me to speak to her, Ana kindly was able to resolve everything and I appreciate her efficiency, other minor issues like the room wasn’t ready on a Tuesday and the room key fob wasn’t working.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación supe limpia y el personal muy amable
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

No es cierto que tengan un gran gimnasio
Stayed 3 nights in Aug 2026