Kyoto Aeon Mall Kyoto Hotels

"Clean, spacious rooms with excellent wet room facilities. Lovely toiletries provided. "

"Always frontline staff available at check in to help you. Excellent bakery for coffees, cake and savoury treats. The rooms are fairly big and very clean. All amenities are well equipped and available. Great location and rooms are very quiet. "

"Very good hotel with comfortable beds, washing machines and tumble dryers. We were very well looked after. Thank you for everything."

"Did not park the car"

"Mattress was beyond hard. Really unbelievable. Check-in self-service would not take a credit card unless you had a PIN. No place to sit, relax or work. Any area where you might think to go was reservation only, so you couldn't just go to relax or read at random times. Rooms are too small to do any of this in. Lobby was always full of tour groups and stacked luggage. Bathrooms were super small. "

"Amazing place! Beautiful inside, great room and very clean and amazing amenities like an onsen, restaurants and cafes and they give you a free drink ticket and 1000 yen discount on stores. 2 min from train station so very conveniEnt. Highly recommend!"

"Nice clean hotel in a good location. We needed a triple room and this was one of the few hotels that offered three separate beds. The beds were comfortable, everything was super clean, and there were lots of toiletries "

"The staff was really friendly and helpful when we checked out. The shuttle service was great. We did not have a very good experience at the beginning but management acknowledged our concerns. The room supplies are replenished daily. To save the environment, may I suggest the hotel to use the large pump body wash, shampoo and conditioner instead of giving out the travel size? Just my two cents…."

"I wish they put as much effort into the rooms as the lobby, the lobby is beautiful. The floors were a bit dirty and the walls. The staff wasn’t too helpful, great location for some things like Niju castle and Fushimi Inari. Overall lobby 5 stars, rooms three stars, staff three to four depending on who you ask."