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“Hotel as a whole was clean and well kept, although the decor was rather dated that gave you an ‘80s vibe (in a good way). Dinner buffet was nice and have a decent variety of dishes. I will highly recommend future guests to opt for it. Staff was courteous and professional. Both checking in and checking out was efficient despite being in high season. ”

“房間洗手間水龍頭有污漬，被太厚，如果有厚薄不同的被子選擇較佳。前台員工很友善”

“客房夠新，夠大。全幢酒店只有4部洗衣乾衣機。步程十分鐘有滑雪場，有3所滑雪學校適合初學者。酒店非常遙遠（全部山路），距離車站王子商場需時35分鐘，没有街燈。駕車人士要十萬分小心隨時有野豬，狐狸，兔子經過。”

“第二次入住，very good”

“Our stay at TOU was truly relaxing, the hotel condition was excellent, everywhere was neat and clean. The staff was friendly and very helpful, they shared great recommendations of ‘must see attractions’ delivering unique and memorable experience of Kusatsu Onsen. We had the half board, stayed 2 nights there, the dining experience was amazing, great food, well-decorated dishes and polite staff. Our highly recommended stay at Kusatsu.”

“性價比，估唔到有私人時段！及房內溫泉水浴池！酒店房間在高地，可望向遠處雪山。”

“很好，很舒服”

“厠所地磚非常殘舊， 感覺非常不舒服 ，露台又好似鄉村地方荒廢咗幾十年嘅感覺”

“Amazing experience!! The staff were so nice.”

“讓我有個美滿旅程，完成一個雪景下的露天溫泉”

“乾淨房間，停車場非常方便日幣500晚 大池水奶白色。”

“服務好食物好 老板超客氣”

“This is a amazing experience, that hotel is comfortable and nearby ski resorts and attractions, all staff is kindly and helpful!”

“対応が早く、ゆったり過ごすことができました。”