「Everything was good until the time we checked out. While we were waiting for the Uber, the hotel staffs, two ladies, asked me to come over then told me “Uber can’t go to the airport, you should call taxi”. I asked my Uber driver is it true and obviously, it’s a lie. I can understand the stuffs want us to call taxi in front of the hotel but it’s not a good reason to tell your customers a lie. I feel really upset when leaving the hotel. There must be something wrong with their stuff training. 」
「A breakfast was advertised during the booking. But since we used an agency, I was told the breakfast was not included. Possibly a lower price, but for me it was false advertising. No offer was made by staff for me to purchase breakfast. So we left, sad.」
「Problemas para facturacíon fiscal, en la app decía que mi estancia costaría $1,200 mas una comisión de $300, al facturarme unicamente me facturaron $800 me pidieron un deposito de 500 pesos, lel cual pagué con tarjeta, me dijeron que me sería devuelto en efectivo al dejar la estancia pero no sucedió, hicieron la cancelación en la terminal bancaria y me dijeron que en un plazo máximo de 3 días me sería reembolsado a mi tarjeta, El elevador está fuera de servicio, la tv no cuenta con servicio de...