Search Castles in Alleghenies and Susquehanna Valley

"When we came back to the room in the afternoon our door wasnt pulled shut properly and anyone could just push it open. I thought maybe we didnt pull it shut but house keeping was obviously in there (trash was taken). I told the front desk girl and she didnt seemed concerned at all and told me they probably just forgot to pull it shut. It was the FIRST room on the first floor that every single person had to wall pass. Anybody couldve SEEN it wasnt locked pulled closed all the way and took our stuff. Not happy."

"Everything was acceptable"

"dated and run down. unhelpful staff, no amenities. almost scarey"

"Room 127-The hot tub had brown foam floating on the top and there were no towels in the pool area. The pool area was overly crowded. We had a 1st floor parking lot view room and it was very loud at night with people yelling and revving their engines. Our room was for 5 so we had a pull out couch that the springs were nearly poking out of and there was not a comforter provided. When I asked the front desk for one he didn’t think they had one but ended up finding one for us luckily. I took a Luke warm shower but then there was no hot water for the other four in our family to shower. The front desk said that it’s because the hotel was full and the hot tub was taking all the hot water. Positive notes- we were able to book tjis room last minute and I didn’t see any bugs in our room"

"The Outlet stores were just a 5 minute drive "

"They had an amazing facility. The amenities were great. The restaurant and bar is amazing but the thing that really said it all apart is the staff here is outstanding."

"It’s a holiday inn express you’re getting exactly what you need for a lower cost than some other hotels. Was out all day & only there for the night but everything was as expected. "

"One day getaway! Could ask if need essentials when check in ! Supplies etc on hand ! "

"Very large resort. Room was decent size but bathroom was on smaller side for 4 star hotel. Lady at front desk said shed show us our room and proceeded by making a pen mark on map. Last 4 star walked us to the room. We had to ask best place to park for our room, wasnt told to us. Drove around the building to see construction on half the parking lot. When we left during the day couldnt find parking spot near our entrance. Wasnt a bad place but for the four star rating and price, there wasnt much help to us at all. Think staff could have more interaction with guests making them feel like they were at abgreat resort "