“Pros: Clean and comfortable. Gym access for a token fee on top floor.
Cons: Hotel located in old part of town, need to travel further for halal food. Parking limited but hotel do provide alternative locations to their credit. ”
“Strategically located...near the highway sg petani south exit...fast check in..allowed extra hour check out..ample parking space in front of hotel and also basement...spacious room...shopping and food outlets all in walking distance...friendly staffs...great hospitality...hotel worth the price...satisfied with the overall stay...”
“Hai ok for you room & so nice and very nice for me i very happy can stay this room next time i booking again ok thanks for you next time see you again”
“All good. Staff are very friendly and not too crowded during weekdays. Buggy services are quick and helpful. The waterpark is big and fun. More fun if the slides have more water pressure. The kid keeps getting stuck in the middle because it's not slippery enough.”
"1 .wellcoming staff are excellent
2 Inexperienced front desk staff (I
gave her Marster card to pay for
room deposit, but she asked for
visa card.they asked for tax,but I
have already paid by Expedia.
3. It was difficult to contact the
housekeeping department to
change for another pillow."
"I believe Citadines is a name that stands for quality. I previously stayed at one of their properties in Singapore and had a great experience, so choosing Citadines Tanjung Tokong Penang this time was absolutely the right decision.
The room was clean, spacious, and well-equipped with a stovetop, microwave, sink, and other practical amenities—making the stay very convenient. The staff were polite and always ready to assist. I encountered some issues with my room key and had a request for a late check-out, and Mr. Adzim handled everything with great care and professionalism, offering clear explanations and prompt assistance throughout.
When I checked out, the staff were incredibly helpful in loading my luggage into the Grab car. The hotel is also ideally located, with a supermarket, shopping mall, restaurants, and a food court all nearby.
Highly recommended for anyone visiting Penang!
"