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Sunstar Hotel Arosa

4.0 star property
Find your perfect blend of adventure and relaxation. Tee off on our scenic golf course or recharge in our serene spa.

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Escape to the mountains at Sunstar Hotel Arosa, an upscale family-friendly retreat. Enjoy a breakfast buffet, tee off at the golf course, or relax with a body treatment at the spa; unwind in the indoor pool or explore mountain biking trails.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Comfort Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Comfort Double Room

Highlights

Separate sitting area
Heating
Fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Mountain view
  • 258 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Single Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Heating
Fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Heating
Fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room, Balcony

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Separate sitting area
Heating
Fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room with Balcony

Hair dryer, bathrobes, towels

Double Room with Balcony

  • Sleeps 2

View all photos for Family Room

Hair dryer, bathrobes, towels

Family Room

  • Sleeps 3

View all photos for Family Room with Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Family Room with Balcony

  • Sleeps 3

View all photos for Single Room with Balcony

Hair dryer, bathrobes, towels

Single Room with Balcony

  • Sleeps 1

View all photos for Standard Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2

View all photos for Comfort Double Room With Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Comfort Double Room With Balcony

  • Sleeps 2
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About the area

Located in Arosa, Sunstar Hotel Arosa is in a rural area and near a train station. Rathaus and Obertor Building are local landmarks, and some of the area's activities can be experienced at Arosa Lenzerheide Ski Resort and Arosa Ski Resort. Travelling with kids? Consider Arosa Bear Country, or check out an event or a game at zondacrypto Arena. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledging and snowmobiling. Visit our Arosa travel guide
Map
SEEWALDWEG, 1, Arosa, Graubuenden, 7050

What's nearby

  • Arosa featuring mountains, a small town or village and landscape views
    Arosa Ski Resort
    1 min walk - 0.0 km
  • Arosa featuring mountains, a small town or village and landscape views
    Arosa Lenzerheide Ski Resort
    1 min walk - 0.0 km
  • Untersee
    5 min walk - 0.4 km
  • Tschuggen-Ost Ski Lift
    9 min walk - 0.8 km
  • Arosa Weisshorn Gondola Lift
    11 min walk - 0.9 km

Getting around

  • Arosa Station
    13 min walk
  • St. Moritz (SMV-Samedan)
    139 min drive

Restaurants

  • Arosa Vetter Hotel
    11 min walk
  • Stüva Cuolm
    15 min walk
  • Güterschuppen
    13 min walk
  • Pizzeria Grottino
    10 min walk
  • LOS Cafe Bar
    3 min walk

About this property

Sunstar Hotel Arosa

Upscale family-friendly hotel in the mountains
You can look forward to a free breakfast buffet, a bowling alley and an airport shuttle at Sunstar Hotel Arosa. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, downhill skiing and ski passes. Treat yourself to a body scrub, a body treatment or a manicure/pedicure at the on-site spa. The on-site restaurant offers breakfast and dinner. Fitness classes are offered at the health club; other things to do include mountain biking. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.
Other perks at this hotel include:
  • An indoor pool
  • Free train station pick-up, babysitting (surcharge) and laundry services
  • A lift, a banquet hall and massage treatment rooms
  • Multilingual staff, coffee/tea in reception and a porter/bellboy
Room features
All 106 rooms feature comforts such as separate sitting areas and free stocked minibars, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, fridges and heating

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Hotel Altein Arosa, a Faern Collection Resort
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  • Spa
  • Pet-friendly
8.8 out of 10, Excellent, 106 reviews
The price is HK$1,494
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bowling alley
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Mountain biking
  • Piano
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1883
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per night
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CHF 1 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Sunstar Alpine Hotel Arosa
Sunstar Alpine Hotel
Sunstar Alpine Arosa
Sunstar Alpine
Sunstar Park Hotel Arosa
Sunstar Arosa
Sunstar Parkhotel Arosa
Sunstar Hotel Arosa Hotel
Sunstar Hotel Arosa Arosa
Sunstar Hotel Arosa Hotel Arosa

Frequently asked questions

Does Sunstar Hotel Arosa have a pool?

Yes, this property has an indoor pool.

Is Sunstar Hotel Arosa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sunstar Hotel Arosa?

Limited spots are available.

What time is check-in at Sunstar Hotel Arosa?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM.

What time is check-out at Sunstar Hotel Arosa?

Checkout is at 11 AM.

Does Sunstar Hotel Arosa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sunstar Hotel Arosa located?

Located near the slopes, this Arosa hotel is situated in the mountains, within a 10-minute walk of Ski-Club Arosa and Untersee, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Arosa Lenzerheide Ski Resort and Arosa Ski Resort are just steps away. Arosa Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sunstar Hotel Arosa Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 52 out of 118 reviews
Rating 8 - Good. 49 out of 118 reviews
Rating 6 - Okay. 10 out of 118 reviews
Rating 4 - Poor. 5 out of 118 reviews
Rating 2 - Terrible. 2 out of 118 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great mountain views

I had a very relaxing visit. Walking in the mountains and breathing the fresh air was exactly what I needed. The Spa facilities were great and the staff very accommodating. It would have been good to know that the hotel included a shuttle pick up before I arrived and would suggest that this be posted on the website.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away for jazz

Very helpful and delightful staff, hotel pretty good but no bidet in bathroom, not very good for 5 star. Meals ok but expensive , breakfast ordinary,no smoked salmon, but again staff delightful made good cappuccino's.and fresh cooked eggs.

4/10 Poor

Karim Philip

Liked: Cleanliness
Unsupervised kids club most of the time (Friday-Sunday) even on Friday when it was supposed to be supervised
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöne sehr ruhige Lage.

Schönes Hotel. Hat alles für einen schönen Urlaub Das Frühstück ist riesig und ausgezeichnet
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Auszeit im Schnee

Es war ein kurzer aber schöner Aufenthalt in diesem Hotel. Die Zimmer sind sauber und am fühlt sich wohl. Das Personal ist freundlich und aufmerksam.
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Völlig überteuertes und schlechtes Hotel mit unfre

Charmeloses Hotel mit sehr schlechtem Preis-/Leistunsverhtnis. Unfreundliches Personal von Empfang bis Verabschiedung. Am Abreisetag stört der Zimmerreinigungsdienst zweimal um 09:00 und 09:30 trotz Checkout-Zeit um 11:00 Uhr. Das Frühstücksbuffet war ebenfalls unterdurchschnittlich. Fazit: Nie wieder!
Stayed 3 nights in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schön am Rande der Natur gelegen und trotzdem fussläufig vom Bahnhof gut erreichbar. Saubere Zimmer auf der Höhe der Zeit. Frühstück ausgezeichnet, tolle Auswahl, alles frisch zubereitet. Neben den Standardsäften gibt es sogar einen Entsafter, mit dem man sich selber ein Getränk bereiten kann. Das freundliche und aufmerksame Personal rundet den insgesamt ausgezeichneten Eindruck ab. Bravo!!!! Weiter so!
Stayed 1 night in Sep 2023

10/10 Excellent

Christian, Waltenschwil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reichhaltiges Frühstück
Stayed 2 nights in Sep 2021

10/10 Excellent

Gunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel für Arosa

Ausgezeichnete Wahl unter Preis-Leistungs-Aspekten für einen Aufenthalt in Arosa. Sehr freundliches und hilfsbereites Personal in allen Bereichen. Bequemes Bett mit Kissenauswahl. Sehr sauberes Zimmer. Ruhig gelegen. Während der Hauptzeiten alle 10-20min ein Shuttle zur Seilbahn. Gutes Essen. Schöner Ruheraum im Wellness. Familienfreundlich mit vielen Angeboten für Kinder. Komme gerne wieder.
Stayed 5 nights in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Die Lage des Hotels war super. Das Zimmer war etwas zu klein.
Stayed 2 nights in Oct 2020

8/10 Good

Olivia

Liked: Cleanliness, property conditions & facilities, room comfort
Alles lief tip top. Zum Frühstück hat uns die Instruktion gefehlt. Wir wurden auch nicht nach Heiss Getränken gefragt. Frühstück war ansonsten sehr gut, regional und Nachhsltig. Das hat mir gefallen
Stayed 1 night in Aug 2020

8/10 Good

jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

parfait

Tout était parfait
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

toller Aufenthalt

Wir hatten 3 super Tage im Sunstar. Gute Lage, super Frühstück, komfortables Zimmer. Im Spa war man teilweise sogar alleine😊 Es hatte etwas viele Familien. Waschmöglichkeit und Bikeabstellplätze müssten noch ausgebaut werden.
Stayed 3 nights in Jul 2020

4/10 Poor

Marco

Liked: Cleanliness
Disliked: Staff & service
Personal dürfte etwas freundlicher und zuvorkommender sein. Covid-19 Schutzkonzept müsste etwas stärker befolgt werden. Wenn sich die Kunden nicht daran halten wäre das Personal gefordert.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, gute Lage, Skibus gut organisiert, Dekorationen ein wenig gewöhnungsbedürftig
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel

Alles Super, da gibt es überhaupt nichts auszusetzen. Ich habe schon wieder gebucht.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location halfway up the village,so easy to access both cable cars. Room was spacious with a great view of the mountains from the balcony and very quiet generally. Loved the rainforest shower in the bathroom. Breakfast was excellent. Be warned,no kettle in room, so take a travel kettle and mug if you like a cup of tea in your room.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zufrieden, ruft nach Wiederholung. Sehr gutes Hotel.
Stayed 2 nights in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sunstar Arosa 2019

Sunstar Arosa was very clean and the amenities were great. Arosa is a nice and quiet little ski town with beautiful scenery and plenty of good restaurants.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
Die Raumaufteilung im Hotel ist sehr gut funktionell, das Schwimmbad ist großartig sowohl in der Größe als auch in der Gestaltung, nicht gefallen hat mir das Mix zwischen ständiger Musik aus dem Lautsprecher im Speisesaal und abendlichen Live Piano . Entweder das eine oder das andere.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Zimmer etwas heruntergekommen. Ansonsten schöne Ausstattung.
Stayed 2 nights in Feb 2019

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very good hotel overall - great for families with kids.
Stayed 4 nights in Feb 2019

8/10 Good

Régis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité/prix pour cet hôtel excentré

L'hôtel est un peu éloigné des pistes, mais il y a un service de navette. Le skipass est inclus. Le petit-déjeuner continental conviendra à tout le monde. Il y a un spa, pas très grand mais complet avec sauna et hammam, et une piscine (de 25m?).
Stayed 2 nights in Jan 2019

10/10 Excellent

Manuela, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kinderfreundliches Hotel mit guter Küche. Für Ausflüge gut gelegen und auch zum verweilen im Hotel wird etwas geboten
Stayed 3 nights in Sep 2018

10/10 Excellent

sandra, sheffield england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel. Very close to all amenities.

Lovely hotel. Very friendly staff. Philomena very welcoming. View with a balcony awesome although no snow on peaks when we was there. Buffet breakfast, lots to choose from. Catering for all needs. Had an evening meal which was lovely. Room very clean. Evening staff knocked to see if we required anything every night. Free apples at reception. Free bus to station. Nice walk into Arosa. Would definitely recommend this hotel. Beautifully situated and seating to sit outside. Rooms very warm.
Stayed 4 nights in Sep 2018