Ashburn Golf Hotel

"Very friendly staff, easy check in and check out, good breakfast, close to airport."

"Room was very clean "

"The stay involved multiple maintenance failures and service issues. The building systems were unreliable. Hallways and the lobby were cold due to heating failures. Hot water service went out during the day. Elevator service was limited. Only one passenger elevator worked. Guests were directed to use a service elevator. Room condition was unacceptable at arrival. The toilet seat had urine stains. The toilet also shook violently when used. It appeared improperly installed. Several guest systems did not work. The television hotel information system would not connect. The room phone presets failed. Dialing “0” for the front desk produced no answer. Staff conduct was inconsistent. The front desk interaction was rude. Housekeeping staff yelled in the hallways. Breakfast staff were pushy toward guests. Breakfast service had operational problems. Buffet food was difficult to access. Some items were not kept warm. Overall the property showed failures in maintenance, cleanliness, guest systems, and service quality. These issues affected basic comfort during the stay."

"The hotel was good, close to airport and acceptable. I tried to get a shuttle to pick me up but they never responded. $17 taxi ride there. The breakfast is served on paper plates and plastic spoons and forks. It is a good one nighter between flights, what I used it for on a missed connection."

"Bar/kitchen severally understaffed. Bartender/waiter shiwed up late leaving patrons waiting without explanation. "

"Easy check-in, friendly staff, clean rooms,"

"Nice place for the price and environment. It's more cater to business travels than as a getaway hotel. Overall, nice place. Good food and very friendly and respectful people."

"A home away from home. Safe, cozy, and caring environment."

"Needs cleaning up on things like doors and paint, long walk from parking To go to the elevator. THE ROOM: Hot water was an issue, had to let the water run for 5+ mins before it would get warm to wash hands or take a shower. The handheld filter had visible black mold on it. The power for the headboard only worked on one side and they here-rigged an extension cord out the headboard to make the outlets work. The water had a smell to it. The TV was fine but connectivity to Netflix was extremely laggy. Several buffering moments, and button presses on the remote wouldn’t respond for approx 5-10 seconds. "