I arrived about 3:30 and waited almost an hour for the room reserved to be cleaned. A desk person went "to the room" to make sure it was ready. This person returned and told me the room was clean and ready. I went to the room to take my clothes and immediately left to go pick up my wife at the airport. I asked several people at the hotel what the cost of "self park" would be. Nobody could give me an answer, they all said it depends on how often my car leaves the parking lot and how long the car stays parked in the lot (?). When I brought my wife from the airport to the room, we found a dirty glass (dark liquid in it), Toilet tissue holder falling out of the wall, filthy bathroom floor, hair on the sink, clothes holder on wall across from bathroom almost fell off wall when wife hung a dress on it (could have easily hit her in the face), dirty pillow case, bed extremely hard giving my wife and I severe lower back pain for several days. My wife had to fix the toilet to get it to flush. As we were checking out, we overheard another couple complain about their toilet tissue holder coming out of the wall and the gentleman had to fix their toilet in order to flush. I hope other potential guests will read this as well as corporate management !! However there is obviously no current effective measure of accountability for employees downfalls. Long lines at the "Bistro" with nobody helping the sweet lady behind counter taking orders and fixing drinks. Photos available upon request.