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Sofitel Auckland Viaduct Harbour

5.0 star property
Luxury Auckland hotel in Auckland Central Business District with marina

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Sofitel Auckland Viaduct Harbour

View from room
Breakfast, lunch served; international cuisine, al fresco dining
Meeting facility
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Spa
  • Hot tubHot tubHot tub
  • Breakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
21 Viaduct Harbour Avenue, Auckland, 1010
  • Popular LocationSky Tower11 min walk
  • Popular LocationSkyCity Casino11 min walk
  • Popular LocationAuckland Ferry Terminal14 min walk
  • AirportAuckland (AKL-Auckland Intl.)28 min drive
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Room options

View all photos for Luxury Room, 1 King Bed, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 657 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Atrium View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed (Atrium View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Marina View (Club Millesime access)

View from room

Luxury Room, 1 King Bed, Marina View (Club Millesime access)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 452 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Club Millesime access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed (Club Millesime access)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 678 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Club Millesime access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Club Millesime access)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Smart TV
  • 603 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

Similar properties

Breakfast, lunch, dinner served; sea views
Hilton Auckland
Pool
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (1003)
The price is HK$1,117
HK$1,284 total
includes taxes & fees
19 May - 20 May
Hilton Auckland

About the area

Auckland

Sofitel Auckland Viaduct Harbour is located in Auckland Central Business District, a neighbourhood in Auckland, and is in the entertainment district and on the waterfront. Princes Wharf and Queen Street Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Zoo. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Sailing, surfing/body boarding and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Auckland travel guideOpens in a new window

What's nearby

  • Sky Tower - 11 min walk
  • SkyCity Casino - 11 min walk
  • Queen Street Shopping District - 11 min walk
  • Princes Wharf - 11 min walk
  • Auckland Ferry Terminal - 14 min walk

Getting around

  • Gaunt Street Tram Stop - 3 min walk
  • Auckland Britomart Station - 15 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • The Brewers Co-Operative - 8 min walk
  • Williams Eatery - 6 min walk
  • Grand Harbour Chinese Restaurant - 5 min walk
  • Onemata - 6 min walk
  • Hello Mister - 6 min walk

About this property

Sofitel Auckland Viaduct Harbour

Luxury eco-certified hotel near Sky Tower
Close to SkyCity Casino and Queen Street Shopping District, Sofitel Auckland Viaduct Harbour provides a marina, a terrace and a coffee shop/cafe. Treat yourself to a manicure/pedicure, a Swedish massage or a body wrap at the on-site spa. The on-site international cuisine restaurant, La Marée Restaurant, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Babysitting (surcharge), multilingual staff and smoke-free property
Room features
All 88 rooms have comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • Smart TVs with streaming services and digital channels
  • Wardrobes/cupboards, balconies and fridges

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (NZD 52 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 52 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • La Marée Restaurant
  • French Press Cafe
  • Sabrage Champagne Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (5380 square feet)

Outdoors

  • Marina on site
  • Terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • Digital channels
  • Films for purchase
  • Smart TV
  • Streaming services

Food and drink

  • Espresso maker
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For guests booked in room types with club access, this property enforces a smart casual dress code in the club lounge. Children 18 years and younger accompanied by an adult are permitted in the club lounge until 5 PM. After 5 PM, only children ages 12-18 are allowed.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 100.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 52 per person
  • Airport shuttle fee: NZD 42 per person (one-way)
  • Valet parking fee: NZD 52 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Official New Zealand Rating provided by Qualmark®

Property is also known as

Sofitel Auckland Viaduct Harbour Hotel
Sofitel Viaduct Harbour Hotel
Sofitel Auckland Viaduct Harbour
Sofitel Viaduct Harbour
Sofitel Auckland Viaduct Harbour New Zealand
Sofitel Auckland Viaduct Harbour Hotel
Sofitel Auckland Viaduct Harbour Auckland
Sofitel Auckland Viaduct Harbour Hotel Auckland

Frequently asked questions

Does Sofitel Auckland Viaduct Harbour have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sofitel Auckland Viaduct Harbour?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at Sofitel Auckland Viaduct Harbour on 19 May 2024 start from HK$1,280.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Auckland Viaduct Harbour pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sofitel Auckland Viaduct Harbour?

Valet parking is available for NZD 52 per day.

What time is check-in at Sofitel Auckland Viaduct Harbour?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Sofitel Auckland Viaduct Harbour?

Checkout is at 11 AM. Late check-out is available for a fee.

Does Sofitel Auckland Viaduct Harbour provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of NZD 42 per person applies.

Where is Sofitel Auckland Viaduct Harbour located?

Located in Auckland Central Business District, this luxury hotel is within a 15-minute walk of Victoria Park, Sky Tower and SkyCity Casino. Queen Street Shopping District and Princes Wharf are also within 15 minutes. Gaunt Street Tram Stop is only a 3-minute walk and Daldy Street Tram Stop is 5 minutes.

Sofitel Auckland Viaduct Harbour Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1000 reviews" "
Rating 8 - Good. 208 out of 1000 reviews" "
Rating 6 - Okay. 49 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious comfortable room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Erin

Stayed 1 night in Apr 2024

8/10 Good

Steve, Corsham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Checkin was quite slow and the receptionist forgot to give us our key when the room was ready after two reminders. Swimming pool is also quite cold and many other guests said the same. Other than that this is a good hotel serving good food with good staff in the restaurant. Breakfast was also good.
Stayed 1 night in Mar 2024

10/10 Excellent

Gail

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We experienced wonderful hospitality in a beautiful hotel on the water.
Stayed 3 nights in Feb 2024

6/10 Okay

Joe Dean

Travelled with partner
Liked: Amenities, property conditions & facilities
Safe, quiet, view of Marina from outside. Unfortunately not from our room. We had a very bad views. We were told we upgraded to Atrium. Sounds fancy but when we got to our room and opened the curtains to check the view, what we could see were the roof down below and other units and the guests from inside. Hence, we had to always close the curtains so other guests from other units couldn't see us. The breakfast that is cooked to our preference is okay. The free-refill coffee had to be ordered all the time, and it takes a while before you get one. The buffet breakfast is mediocre except the hot food. I love the mushroom. I think it's Bella or Crimini. The breads esp. the sliced loaves are either old and rock hard. I'm not sure if it's supposed to be like that. Because I'm used to eating soft and fluffy breads. Same with nuts, they are just too hard for me. I'm not sure or maybe it's just me. All I know they took a lot of hard work to bite and chew to swallow. I only tried once and didn't repeat. What I like most of our room is the spacious room and the shower & strong water which is very important to us. Oh the cleaning time is not time pressured. Cleaners do not knock to signal cleaning time. They just wait until unit guests go out before they go inside to clean every room, which is very rare in all my hotel experience. Overall, our experience is fine. We still enjoyed our time while in Auckland.
Stayed 6 nights in Mar 2024

6/10 Okay

Janet, New York

Business traveller
A so-so property--good location but feels like a mid level change and not like a top flight major city hotel. Breakfast buffet completely ordinary. Again feels like a tour hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

RICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near downtown Auckland. Very walkable to the harbor and shopping, highly recommend for all travelers
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a great location. Room was spacious & breakfast was excellent.
Stayed 2 nights in Mar 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just ok, nothing great. We found the staff were no better than average. Not worth the money.
Stayed 1 night in Feb 2024

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed with you many times for business and pleasure and always find this hotel convenient and a quiet place to stay. We always enjoy the food and spa when we visit. Some standards of cleanliness in the general areas have dropped and if flowers are on show they need to be fresh. Otherwise, we had a very enjoyable stay, thank you.
Stayed 1 night in Feb 2024