Freetobook Bala hotels

"Booked because of the spa, such a disappointment. Tiles missing out of the steam room, only noticed as it wasn’t working, not one shower in the spa area working, had to go into changing rooms to shower down after sauna etc. water fountain not working. Changing rooms not much better, locker had key code locking, difficult to find one that actually worked, hair drier not working either. Such a shame it’s being run down as could be stunning."

"Great service lovely room."

"Lovely room, friendly staff and great food. "

"Incredible location close to everything, friendly staff, good value. The rooms are basic but comfortable, with nice views, lots of amenities including kettle, full bath. Llangollen is a beautiful, friendly town with local shops/no franchises. There are wonderful walks along canals to waterfalls, deserted abbeys. "

"Stayed in a King Suite which was amazing. Spa was lovely and very clean. Ate in the restaurant one night which was also very nice. Relaxing and highly recommended."

"The room was mostly clean, and we didn't use the spa, and they were friendly"

"Second stay, just as enjoyable as the first. Staff are friendly, rooms are a good size though it can be a bit of a walk from reception and a little maze like. Nice location although the building itself is showing signs of its age. Spa downstairs is well equipped and there are lots of peacocks wandering around the grounds. Area is very nice, close to Snowdon, not too far from Chester or the coast. "

"The hotel is ideally situated for exploring north wales. From check in to check out our weekend stay was excellent. The staff were friendly and welcoming. We ate in the bar and the restaurant and can recommend both. Breakfast is self serve with a good selection of options. The building was well heated and the rooms were comfortable. This was a second visit and definitely won’t be the last."

"I asked at reception for our TV to be fixed as it didn't work he said someone will be right up. 3 hours later still nobody came so me and my partner were talking while we got dressed to go out. As we were ready to leave I went back in to say nobody came to fix the telly. The owner then got a attitude and said he received a noise complaint which nobody came to say anything after me saying that he then told me to check out he argued with me Infront of other guests and told me to leave very disgusting made me and my partner feel very unwelcome I will never be going again "