Balch Springs Pet-friendly Hotel

"Can't regulate the heating A/C system. The room was too cold upon arrival. The front desk called maintenance to adjust the room temperature. After maintenance came, the room was still too cold. Called maintenance again. After maintenance came a second time, the room was still too cold. I turned off the A/C system in order to have the room at a comfortable temperature. This was the only complaint I have. Everything else was five stars."

"Clean room, cold air conditioning, but the lobby was disgusting, general area needed heavy cleaning, and "

"The staff is very nice! Very helpful! "

"clean and amazing "

"We love the hotel very beautiful hotel and great view "

"We come to Dallas a few times a year and this was our first time staying at the Fairmont. We stayed in a good room which included access to the gold lounge. The entire hotel was very nice and the staff were all wonderful. This will be our downtown Dallas hotel going forward "

"The breakfast menu was fine, but I got tired of eating same breakfast for three days."

"All staff were absolutely amazing "

"The hot is average - basic amenities - old and not very pleasant. No matter wht, I was unable to get the service in the restaurant. Not recommended."