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"I rated this hotel "mid." Biggest perk: Location! Cleanliness- fine, Staff- fine. However, I think the two biggest concerns was we had a leaky toliet and contacted the front desk. Someone came right away to look at it and said they would fix the issue the next day when we were out of the room. If they fixed it, there was no communication. The towel used to soak up water was still on the floor. Toliet did still leak the next night, but we were leaving early the next day. Otherwise, the other concern was that hours after a pool party on Saturday, it seemed the pool area and deck were still really filthy. I understand things take awhile to clean, but if the party ended at 4 pm and we're at the pool at 7 pm, I thought it would look much better. I didn't even want to use the pool"

"Loved that the restaurant was opened late. The staff was very friendly."

"everything was closed off besides the main pool and the bar there "

"We had a wonderful stay and the pool was amazing! Room was very clean and well set up. Would definitely stay there again!"

"Beautiful property, however our bed was horribly soft… I asked other guests about the beds in their room and everyone had the same complaint."

"Perfect"

"We are regulars at this hotel, have stayed many many times. I'm so sad that we will never stay again. They recently added 2 new fees one for early check in which is so ridiculous and a pet for of 75 per pet. This is outrageous and if you have 2 pets more than the cost of the hotel. They will lose a lot of business due to this fee. It is not reasonable and a money grab...so sorry to say bye to this great spot!"

"We had such a great stay at The Saguaro! They let us check in early at no extra cost and even allowed us to enjoy the pool while our room was being prepared, which was a huge plus. We needed extra robes and they sent them up right away, super quick and easy. The staff was genuinely friendly, the amenities were great, and the pool and hot tubs were spotless with plenty of loungers available. My kids especially loved the bright, colorful vibe of the hotel, and they were so excited that they each got a big, comfy robe to wear to the pool. It made it feel extra special for them. Overall, such a smooth and fun experience. We will definitely come back."

"The staff were not that helpful. I asked "