Hamilton Parish Bermuda Aquarium Museum and Zoo Hotels

"Terrible experience FAKE REVIEWS We were checked into a room with - a thick layer of dust on all surface areas - a dirty food stained napkin and a pubic hair at the coffee station - the bed was made but the sheets were not changed - on the sheets we found pubic hair, body hair, body fluid stains, glitter and hair like someone had a hat cut in the bed There was dried blood on the door frame and above the washroom trash can The toilet had not been cleaned Of course I went to the front desk and the staff asked me to show the cleaner what needed to be cleaned I was not comfortable to do this as I felt it was not appropriate for a guest to direct cleaning staff. Nor should it be my job to ensure the room is clean. We checked out and had to find a new hotel. Only to find that they charged my card for the full 4 nights and refused to approve a refund to Expedia. Then - when I called - the manager spoke on and on about ensuring me the room was removed from being offered to guests and they were investigating what happened. To me it was clear what happened. I don’t care about the room or an investigation- I wanted a refund. The manager then asked me to help her with a surveillance issue / that after we checked out someone damaged the door frame. I was like / what ?? Why are you asking me this? Then I realized it was for the purpose of accusing us of the damage to refuse a refund. A scam. A fraud. A horrible hotel. "

"Pool was great. Room was comfortable. Gym was good."

"Everyone was so kind. Beautiful property. Art work galore was my favorite part that I was not expecting and I could not help but look at all of the art work. I cannot wait to visit again."

"Great spot for a few days relaxing with lots of onsite activities. The cave pool is really amazing, and the food at the restaurants is very good"

"Beautiful big room with ocean view. Staff was very friendly and helpful. Beautiful beach pool was very cold not heated 😢"

"This spot was perfect for us. Central Hamilton is about a 20 minute walk. The flat was spotlessly clean, modern and well equipped with everything we needed. The host was so welcoming and helpful. Would certainly not hesitate to book again. "

"WE highly recommend this apartment. It is in a great location, close to the bus stops and a very good grocery store.The apartment itself was very clean, well equipped and spacious. It was great having the outdoor space.The host was incredibly helpful and even drove us around the first morning to get an overview of the Island.WE would definitely stay there again."

"We had a wonderful stay at the pool house. Everything for our stay was well thought out. Communication with host was easy and informed, directions to house were clear. The house had all the amenities we needed and extra; umbrella, small cooler for beach picnic, coffee pods etc. We enjoyed meeting our hosts and would stay again when we return to Bermuda. "

"We had a wonderful time staying at Wayne’s property. Everything was clean, comfortable and you cannot beat the views! It was a quick walk to the bus stop which made getting around the island very easy. Wayne was a great host - always quick to communicate and ensured we had all the info & everything we needed. Highly recommend for your stay in Bermuda!"