Storms River Big Tree Hotels

"We absolutely loved this place, the staff were just amazing and made us feel at home. Highly recommend. "

"The staff were incredible, thank you Carol, Harry, Welcome, Bruce & Brenda, you guys were amazing. Thank you Bruce for the delicious dinners. Our room was exquisite as was the bathroom. You truly have a wonderful place. Will definitely be back"

"Nice for a short stay. Staff was friendly. Room was okay. Location was convenient across from a small market and quirky restaurants. Specifically chose the room with an air conditioner but the air conditioner unit vibrated the wall so loud that it was impossible to sleep. Debris from the tree above would also fall onto the tin roof very loudly. "

"The hotel amenities are reasonable but be warned there are no TVs and spotty WiFi. There are no nearby restaurants so unless you want to take a 20-30 minute drive for a reasonable restaurant you are obliged to use the hotel restaurant. This gets to my unfortunate experience and low rating for the staff. After our first night being advised it was necessary to place your dinner selection before 12.00 we attempted to do so and were advised the kitchen was closed for the day. The premise had been taken over by an arranged conference and the restaurant leisure area had been converted to facilitate this. I asked why I had not been advised of this prior to arriving and was told that they did not have my contact details. As it was booked through Expedia they could obviously contacted me or certainly advised me in my arrival. When I informed the manager that to close the kitchen and turn the quiet boutique hotel into a conference centerwas unacceptable and I would be checking out her reply was “Good” I definitely would not recommend this hotel "

"Pools were nice. Cabins weee basic but as expexted"

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"Faultless stay - amazing service from all the staff "

"The cottage was as charming as described. Our host provided wood, which was lovely in the indoor fireplace on a wet chilly day. The kitchen was well equipped and the outdoor shower was exactly as described. A small hiking trail on site, resident wildlife and quiet made it a peaceful getaway. "

"Amazing value for the space you get"