The shuttle from the airport was a reason for my choice of this location, which was a short ride & the driver was very nice. If you land & get your baggage at terminal C you need to get the shuttle at door C110. The driver did help with bags. The staff at the front desk & breakfast area are excellent. At night there was, coffee, tea, lemon water & cookies in the lobby. Staff was working in the evening organizing & prepping. My room was nice & clean with a comfortable bed. My quesadilla from the attached Mexican restaurant was very good & the hotel had a nice mix for breakfast with multiple waffle makers. The breakfast attendant without asking offered to help me with the elevator when I took food up to the room. Excellent service! Thank you. The hotel is located in an industrial type area so only bit negative, but it was fine for me. I was told there is a Subway & some places to grab food within walking distance. The pool room was nice & warm. There are lots of hand sanitizer stations still if you want to use. I would stay again.