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Reviews of Lakeside Inn

2 out of 5
Lakeside Inn
595 North Ave, Wakefield, MA

Reviews

7.0

Good

Rating 10 - Excellent. 486 out of 1568 reviews" "
Rating 8 - Good. 394 out of 1568 reviews" "
Rating 6 - Okay. 276 out of 1568 reviews" "
Rating 4 - Poor. 217 out of 1568 reviews" "
Rating 2 - Terrible. 195 out of 1568 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeckson

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Apr 2024
Response from Front Desk on 5 May 2024
Thanks for your feedback. hope to see you again soon.

10/10 Excellent

Stephanie

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Front Desk on 5 May 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience
Stayed 1 night in May 2024
Response from Front Desk on 3 May 2024
Thanks for your feedback. Hope to see you again soon.

6/10 Okay

Mustafa

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Apr 2024
Response from Front Desk on 3 May 2024
Thanks for your feedback.

10/10 Excellent

Jiayang

Liked: Cleanliness, staff & service, property conditions & facilities
good stay
Stayed 1 night in Apr 2024
Response from Front Desk on 2 May 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 2 May 2024
Thanks for your feedback. Hope to see you again soon.

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 4 nights in Apr 2024
Response from Front Desk on 27 Apr 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Dawlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 26 Apr 2024
Thanks for your feedback. Hope to see you again soon.

2/10 Terrible

Beatrice

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Good price.
Stayed 1 night in Apr 2024
Response from Front Desk on 26 Apr 2024
Thanks for your feedback.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk workers are so friendly and helpful. All of them. The hotel offers an unbelievable restaurant food at a very low price. The rooms are so clean and comfortable and quiet. Awesome place.
Stayed 1 night in Apr 2024
Response from Front Desk on 24 Apr 2024
Thanks for your feedback.

2/10 Terrible

Nathalie

Disliked: Staff & service, property conditions & facilities
They didn’t offer breakfast while in the site they said they are.
Stayed 1 night in Apr 2024
Response from Front Desk on 23 Apr 2024
Thanks for your feedback. We will use them to make improvements.

8/10 Good

Madhu

This is a quiet property, with some amazing views!
Stayed 1 night in Apr 2024
Response from Front Desk on 22 Apr 2024
Thanks for your feedback. Hope to see you again soon.

8/10 Good

Daniel

Stayed 1 night in Apr 2024
Response from Front Desk on 19 Apr 2024
Thanks for feedback. Hope to see you again soon.

8/10 Good

G.W. Paul

Liked: Cleanliness, staff & service, property conditions & facilities
In room service could be better. No repleshment of towels, or coffee on room service. Staff were very friendly and helpful. I had a large amount of luggage due to an event I was taking part in, they were happy to switch me to a first floor room.very helpful
Stayed 4 nights in Apr 2024
Response from Front Desk on 17 Apr 2024
Thanks for your feedback. Hope to see you again soon.

4/10 Poor

LINDA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was so small. The toilet seat was shaky. There was no place to take a walk on the propertyd
Stayed 1 night in Apr 2024
Response from Front Desk on 16 Apr 2024
Thanks for your feedback. We will ise them to make improvements.

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake views
Stayed 1 night in Apr 2024
Response from Front Desk on 16 Apr 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay 1 or 2 days
Stayed 1 night in Apr 2024
Response from Front Desk on 17 Apr 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 16 Apr 2024
Thanks for your feedback. Hope to see you again soon.

6/10 Okay

Daniel

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 16 Apr 2024
Thanks for your feedback.

2/10 Terrible

Galo

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m take one night at this place is terrible not towells at bathroom. I’m take shower nothing can use to dry Dirty pillowcases and pillow smell No bathroom soap or hand soap It’s looks like nice place at lake. But is not at good experience. Is not clean at bathroom is only a little dirty towel and I give 1 star
Stayed 1 night in Apr 2024
Response from Front Desk on 13 Apr 2024
Thanks for your feedback. We will use them to make improvements.

10/10 Excellent

Sang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 16 Apr 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service and so warm and clean
Stayed 1 night in Apr 2024
Response from Front Desk on 12 Apr 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Rodolfo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very flexible with hours of check i and check out
Stayed 1 night in Apr 2024
Response from Front Desk on 12 Apr 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great staff will definitely go back
Stayed 1 night in Apr 2024
Response from Front Desk on 10 Apr 2024
Thanks for your feedback. Hope see you again soon.

2/10 Terrible

Margaret E.

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was a total disappointment! Chosen as restaurant on site and the restaurant was closed. No elevator for rooms on second floor. Exactly 2 packets of coffee in room. 1 washcloth and towel. After loading car and having turned in my room key, I had to get my key back as no restroom on the main floor. My family’s other room had a ceiling leak in their bathroom at 0130 am and had to move; we were leaving at 0430 am!
Stayed 1 night in Apr 2024
Response from Front Desk on 10 Apr 2024
Thanks for your feedback. We will use them to make improvements.

4/10 Poor

Daniel

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Shower valve didn’t function properly toilet didn’t work. Sink didn’t have an aerator dirty sock in the middle of the room on the floor.
Stayed 1 night in Apr 2024
Response from Front Desk on 9 Apr 2024
Thanks for your feedback. We will use them to make improvements.

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Would definitely stay here again if in the area!
Stayed 1 night in Apr 2024
Response from Front Desk on 7 Apr 2024
Thanks for your feedback. Hope see you again soon.

4/10 Poor

Sheyenne

Travelled with family
The bathroom was not properly cleaned before we checked in they didn’t even give us the correct hotel room we were supposed to get the Lakeview and didn’t the shower was gross crumbs on the floor of the bathroom. When I got back to the hotel room I asked for an extra blanket and they never brought it to me and it was pretty cold that night.
Stayed 1 night in Apr 2024
Response from Front Desk on 7 Apr 2024
Thanks for your feedback. We will use them to make improvements.

10/10 Excellent

Willian

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Front Desk on 7 Apr 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Felix

Stayed 7 nights in Mar 2024
Response from Front Desk on 26 Apr 2024
Thanks for your feedback. Hope to see you again soon.

8/10 Good

Daniel

Stayed 1 night in Mar 2024
Response from Front Desk on 24 Apr 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Darren

Stayed 1 night in Mar 2024
Response from Front Desk on 3 Apr 2024
Thanks for your feedback. Hope to see you again soon.

2/10 Terrible

salman, North Reading

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old hotel with alot of issues. I wouldn’t recommend it
Stayed 2 nights in Mar 2024
Response from Front Desk on 2 Apr 2024
Thanks for your feedback. We will use them to make improvements.

10/10 Excellent

Mokom

Stayed 1 night in Mar 2024
Response from Front Desk on 2 Apr 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Kathie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Love the new updates to this property. The only downside is there are no breakfast or breakfast station. They only make regular coffee and thats it. There is a snack area on the 2nd floor only. I will definitely stay again when in the area.
Stayed 1 night in Mar 2024
Response from Front Desk on 30 Mar 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Darren

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay here with a beautiful view of the lake!
Stayed 2 nights in Mar 2024
Response from Front Desk on 29 Mar 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Ellison

Travelled with group
Liked: Cleanliness, staff & service, amenities
Area was near the middle of gas stations and close to many different useful areas to gather items.
Stayed 2 nights in Mar 2024
Response from Front Desk on 29 Mar 2024
Thanks for your feedback. Hope to see you again soon.

6/10 Okay

Joao

Liked: Staff & service, property conditions & facilities
A
Stayed 1 night in Mar 2024
Response from Front Desk on 2 Apr 2024
Thanks for your feedback.

2/10 Terrible

sarah

Business traveller
Disliked: Staff & service
Their website states there is a front desk service 24/7. I arrived at 2am due to a plane delay and no one was at the front desk. I called several times and no one answered. Being that it was so late I needed to get sleep and had to go to a different hotel for the night which meant paying for two hotel fees. This place does not give refunds, and what's worse is that they shame you and do not apologize for what was clearly their fault. The manager rudely responded with "I checked the cameras and someone was here" How about what time were you actually here, and I'm sorry to have inconvenienced you, and sorry we didn't call you back until one hour later so we clearly weren't there.
Stayed 2 nights in Mar 2024
Response from Front Desk on 6 Apr 2024
Thanks for your feedback.

10/10 Excellent

Connor

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 29 Mar 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and very comfortable. All of the employees were the nicest.
Stayed 1 night in Mar 2024
Response from Front Desk on 26 Mar 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like staying here. Never a hassle always friendly. Never had any issues. It's my go to place to stay I will be back
Stayed 2 nights in Mar 2024
Response from Front Desk on 25 Mar 2024
Thanks for your feedback. hope to see you again soon.

4/10 Poor

Steve

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Would not stay again. Poor facility.
Stayed 4 nights in Mar 2024
Response from Front Desk on 23 Mar 2024
Thanks for your feedback.

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The toilet constantly ran and my room had no WiFi connection. Do they give Expedia users the crappy rooms?
Stayed 2 nights in Mar 2024
Response from Front Desk on 23 Mar 2024
Thanks for your feedback. We will use them to make improvements.

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The mattress had a huge stain on the side of it, which looked like dried blood and lots of it. Shared it with the staff.
Stayed 1 night in Mar 2024
Response from Front Desk on 21 Mar 2024
Thanks for your feedback. We will ise them to make improvements.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice, comfy place with friendly and helpful staff. It's located in a business park and I was there over the weekend so it was always quiet and there were lots of places to park. The area is suburban-ish and close to an access highway so it was easy to find. Not too much to do around the inn - but I didn't really look into it much since I spent almost all my time in Boston. Things I didn't like: the carpet in my room could have used a good vacuuming and the wallpaper was peeling a little places, but this didn't bother me too much.
Stayed 3 nights in Mar 2024
Response from Front Desk on 18 Mar 2024
Thanks for your feedback. We will use them to make improvements.

6/10 Okay

John

Business traveller
Disliked: Staff & service
They missed my wake up call.luckily I set an alarm on my phone. Also, they put me in a very noisy room right by the stairs. I imagine they did this because I booked thru Expedia instead of direct.
Stayed 2 nights in Mar 2024
Response from Front Desk on 17 Mar 2024
Thanks for your feedback. We will use them to make improvements.

10/10 Excellent

Connor

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 17 Mar 2024
Thanks for your feedback. Hope to see you again soon.

8/10 Good

e

As above
Stayed 1 night in Mar 2024
Response from Front Desk on 17 Mar 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Romaine

Stayed 1 night in Jan 2024
Response from Front Desk on 17 Mar 2024
Thanks for your feedback. Hope to see you again soon.