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菠蘿住宿 - 愉悅酒店 - 南區的評價

3 out of 5
菠蘿住宿 - 愉悅酒店 - 南區
26 Chandler St, Boston, MA

評價

8.8

優異

10 分評分，優異；653 則評價中有 356 則" "
8 分評分，不錯；653 則評價中有 200 則" "
6 分評分，一般；653 則評價中有 54 則" "
4 分評分，欠佳；653 則評價中有 26 則" "
2 分評分，很差；653 則評價中有 17 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

PEICHEN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚
Edward - GM 於 2020年1月27日的回應
Thank you

6/10 一般

Yun-Hui

Not too bad although the room is really small. In addition, I am very sure my power line was left at my room when I checked out the hotel. But when I called back the hotel, they said they didn't find anything in my room when I left. A few days later, we stayed at other Staypineapple in Seattle. Similar things happened. One of my friend left a small gift on the sofa at the lobby and left for just 5 minutes. But he went back to the lobby, the small gift was gone. Then he went to the front desk, but front desk said they didn't collect any thing from the sofa. Although the thing was missing was not very expensive. However, I felt their staff is very careless and doesn't care about guests' feelings. I think their management level should pay attention to this and try to raise customers' faith in the hotel.
於 2019 年 3 月住了 3 晚
Edward- GM 於 2019年5月4日的回應
Dear Yun- Hui, Thank you for taking the time to review your recent stay. I am sorry to hear of your lost items. We at Staypineapple take great care and concern for the safety of our guests and their belongings. We have specific training and procedures for items that may have been left behind. Please reach out to me directly so that I may help you in your search for your power cord.

10/10 優異

Jenny

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Rooms Division Manager 於 2018年5月7日的回應
Dear Jenny, Thank you for the 5 star review! We certainly try to make every guest's stay as special as possible. Hopefully we exceeded your expectations.

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Funky and unique hotel in an antique building with modern touches. Comfortable beds and rooms. Great stay!
於 2024 年 5 月住了 1 晚
MJ 於 2024年5月22日的回應
Thank you!!

10/10 優異

Victoria

讚好：整潔度、職員與服務、設施服務和住宿狀況
Room decor is really cute. Bed with duvet is comfortable and unique. I would definitely stay there again.
於 2024 年 5 月住了 4 晚
MJ 於 2024年5月10日的回應
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 優異

Levent

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel was fabulous - great staff, adorable rooms, a lot of amenities. Easy uber pick up, walkable to shopping, entertainment and dining. Would definitely stay at another StayPinapple.
於 2024 年 5 月住了 2 晚
MJ 於 2024年5月10日的回應
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 優異

Carolyn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooms are VERY small but clean and comfortable. Staff was super nice. Very walkable to many locations in Boston. Bar and restaurant looked good although we didn’t try the food the drinks were reasonably priced for Boston
於 2024 年 4 月住了 3 晚
Lauren 於 2024年4月25日的回應
Hi Carolyn,Thank you for choosing Staypineapple for your visit to Boston. We're delighted you enjoyed your stay! We hope to see you again soon.Cheers!

8/10 不錯

amy

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great stay - they’ve thought of everything!
於 2024 年 4 月住了 3 晚
Lauren 於 2024年4月25日的回應
Hi Amy,Thank you for choosing Staypineapple for your weekend in Boston. We're delighted you enjoyed your stay!Cheers!

10/10 優異

Kimberly

讚好：職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
MJ 於 2024年5月10日的回應
Thank you Kimberly!

8/10 不錯

Alexander

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Had some problems at first with the Wifi and A/C unit. Opening a window worked given the A/C wouldn't work this time of the year. Wifi issues were remedied.
於 2024 年 3 月住了 3 晚
MJ 於 2024年4月3日的回應
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 優異

Maryam Safiyyah

讚好：整潔度、職員與服務和住宿狀況
Very welcoming and accommodating staff
於 2024 年 3 月住了 3 晚
MJ 於 2024年4月3日的回應
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

8/10 不錯

Erinn

於 2024 年 3 月住了 4 晚
MJ 於 2024年4月3日的回應
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 優異

Katie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Cute concept and fun vibes !
於 2024 年 3 月住了 1 晚
MJ 於 2024年3月19日的回應
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 優異

Dauna

讚好：設施服務
The street around the hotel was a bit noisy so I had trouble sleeping at times.
於 2024 年 2 月住了 1 晚
Lauren 於 2024年3月4日的回應
Hi Dauna,Thank you for choosing to stay with us and providing your feedback! Please let us know when you book your next stay and we'll try our best to get you in a quieter room.

10/10 優異

Kelli

讚好：整潔度、職員與服務和住宿狀況
The rooms and staff were wonderful!
於 2024 年 2 月住了 4 晚
MJ 於 2024年2月20日的回應
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

6/10 一般

Sofia

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務
Overall I would give my stay a 3.5 out of 5. The hotel is clean and overall cute. The staff was nice but when I asked for new sheets and towels they seemed to forgotten about my request. The room is a bit small but comfortable for 2 people max. The heater although on full temp and full power did nothing but push out cold air. Along with the charges for amenities I don’t believe that the charge for 20 bucks per night is reasonable since you don’t get much out of it. In the room you are given 2 water bottles for the entirety of your stay unless asked for more. Water along with the coffee and sugar and cream should be accessible for guests especially water. Overall the stay was fine.
於 2024 年 2 月住了 2 晚
MJ 於 2024年2月15日的回應
Thank you very much for your review!

10/10 優異

Tamar

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
MJ 於 2024年2月15日的回應
Thank you!

10/10 優異

Matt

家人同遊
讚好：整潔度和職員與服務
StayPineapple :0)
We had a great stay. The hotel staff are amazing. Very friendly. The rooms are very small but if you don't mind that it is a great place to stay. Great location.
於 2024 年 2 月住了 1 晚
MJ 於 2024年2月10日的回應
Thank you for staying with us!

10/10 優異

Jessica Leigh

讚好：整潔度
於 2024 年 2 月住了 1 晚
Lauren 於 2024年3月4日的回應
Hi Jessica,Thank you for choosing Staypineapple! We're very glad you enjoyed your stay and hope to see you again next time you're in Boston.

10/10 優異

Wilky

讚好：整潔度、職員與服務和住宿狀況
I don't like the washroom, the flushing is so loud and the shower is not strong enough. The rest is wonderful.
於 2024 年 1 月住了 2 晚
Ben/Restaurant Manager 於 2024年2月2日的回應
Thank you very much for staying with us here at Staypineapple Boston, we are so pleased to know that you enjoyed your stay. Your comments in regards to the flushing and water temperature have been noted! Thank you for your feedback and we hope to see you again in future travels!

10/10 優異

Maria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
於 2024 年 1 月住了 1 晚
MJ 於 2024年1月30日的回應
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 優異

Karla V. Perez

於 2024 年 1 月住了 1 晚
MJ 於 2024年4月3日的回應
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 優異

Salim

讚好：整潔度、職員與服務、設施服務和住宿狀況
All good
於 2024 年 1 月住了 1 晚
Ben/Restaurant Manager 於 2024年1月27日的回應
Thank you very much for staying with us here at Staypineapple Boston, we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 優異

Rachel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Ben/Restaurant Manager 於 2024年1月27日的回應
Thank you very much for staying with us here at Staypineapple Boston, we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

8/10 不錯

Evangeline

讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
THE GOOD.. Beautiful hotel. Decor, energetic. Delightful staff. Perfect location. Bar and restaurant okay. THE NOT SO GOOD.. Please be aware you'll pay a DAILY amenity fee - and I quote: for turning on the TV 👀, Keurig coffee in prefilled Kcups from yesteryear, prefilled creamer filled with preservatives from yesteryear, NO fridge, bottled water (and not the Acqua Finna from the lobby's fridge) Wi-Fi and bicycles. All of which I did not use. At the very least include it in the price with boutique quality amenities (fresh beans and a fridge to store creamers of all kinds)... Quality over Quantity. Not forced with subpar returns.
Ben/Restaurant Manager 於 2024年1月27日的回應
Thank you very much for choosing to stay with us here at Staypineapple Boston. We love that you enjoyed your experience, and we sure hope you will return for Happy Travels!

6/10 一般

Tom

於 2024 年 1 月住了 1 晚
Ben/Restaurant Manager 於 2024年1月27日的回應
Thank you very much for choosing to stay with us here at Staypineapple Boston. We love that you enjoyed your experience, and we sure hope you will return for Happy Travels!

10/10 優異

Amanda

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
MJ 於 2024年1月30日的回應
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

6/10 一般

Maya

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very cold in winter - old leaky windows, and heating didn't work. Sound travels between rooms and hallway. It is an old building that was nicely renovated on the surface but still has issues of an old residential building. Good location.
於 2023 年 12 月住了 1 晚
Ben/Restaurant Manager 於 2024年2月3日的回應
Thank you for your review and sharing your feedback! We appreciate you having chosen us for your recent stay and we sincerely apologize for falling short in any way. We will continue to do our best to improve in any area we can. We have work to do. We do hope you will consider staying with us again in the future, we would love to get another chance to make a positive impact on your stay! Thank you.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 6 晚
Ben/Restaurant Manager 於 2024年1月27日的回應
Thank you very much for choosing to stay with us here at Staypineapple Boston. We love that you enjoyed your experience, and we sure hope you will return for Happy Travels!

10/10 優異

Cori

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfy bed and clean room
The hotel room was very clean. They pay nice attention to detail with the decor. Many reviews said the bathroom was small, and I agree. However my husband and I were only there for one night, and he's 6'2. We were both comfortable, and he felt comfortable showering since the shower was more spacious. Because of the size of the room it's great for a long weekend or a 2 day trip!
於 2023 年 12 月住了 1 晚
Ben/Restaurant Manager 於 2024年1月27日的回應
Thank you very much for choosing to stay with us here at Staypineapple Boston. We love that you enjoyed your experience, and we sure hope you will return for Happy Travels!

10/10 優異

Steven

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Love the quirkiness
Tastefully furnished with a little quirkiness, makes the small rooms a pleasant stay. I have stayed here three times so far
於 2023 年 12 月住了 1 晚
MJ 於 2024年1月6日的回應
Thank you for review! We hope to see you again soon!

10/10 優異

Christina

於 2023 年 12 月住了 4 晚
Ben/Restaurant Manager 於 2024年2月2日的回應
Thank you very much for staying with us here at Staypineapple Boston, we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 優異

Barbara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Not expensive. Quiet neighbors. Room was little too warm, but regulated by cracking ope a window.
於 2023 年 12 月住了 3 晚
MJ 於 2024年1月6日的回應
Thank you Barbara! :)

10/10 優異

Kyoko

於 2023 年 12 月住了 2 晚
MJ 於 2024年1月6日的回應
Thank you Kyoko! :)

10/10 優異

Crystal

讚好：職員與服務
於 2023 年 12 月住了 1 晚
Ben/Food and Beverage Manager 於 2023年12月17日的回應
Thank you from the core of our Pineapple heart for the great review!

10/10 優異

Laura

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was super cute! nice, clean, and the bed was amazing!
於 2023 年 12 月住了 4 晚
Ben/Food and Beverage Manager 於 2023年12月17日的回應
You made our Pineapple day with your review. We love the hotel business because we can make people happy. Thank you!

8/10 不錯

Nancy

多人同遊
讚好：整潔度和職員與服務
Das Zimmer war schön eingerichtet, leider war das Fenster kaputt und es war sehr kalt. Unser Zimmer lag neben der Flurtür, welche sehr laut war. Für zwei große Koffer nicht geeignet.
MJ 於 2024年2月15日的回應
Guten Tag, es tut mir sehr leid zu hören, dass Ihr Aufenthalt nicht so angenehm war, wie wir es uns gewünscht hätten. Ich hoffe, Sie geben uns noch eine Chance.Vielen Dank und einen schönen Tag.

10/10 優異

Lorey

讚好：整潔度、職員與服務、設施服務和住宿狀況
This was one of my favourite hotel rooms on my recent travels through the US! Really cute decor, very clean, large comfortable bed and cosy bedding. Coffee and coffee machine provided, and robes which is just a really nice touch! It was very quiet, even though there is a bar underneath the hotel - you cannot hear this in the room. Walking distance to everything Back Bay has to offer, and close to public transport. I highly recommend this hotel and will stay again when I next go to Boston.
於 2023 年 11 月住了 2 晚
MJ 於 2023年11月24日的回應
You made our Pineapple day with your review…..we love the hotel business because we can make people happy. Thank you! Thank you and best regards,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
快適なホテル
駅からの距離が少しあるのと、周辺に店が少ないのを除いては、比較的快適に過ごせた。
於 2023 年 11 月住了 2 晚
MJ 於 2023年11月12日的回應
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!MJ

8/10 不錯

Hiroyuki

讚好：整潔度、職員與服務、設施服務和住宿狀況
駅から少し歩くのと、周辺に店があまりないことを除いては、比較的快適に過ごせた。
於 2023 年 11 月住了 1 晚
MJ 於 2023年11月12日的回應
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!MJ

8/10 不錯

Amy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Such a cute little boutique hotel in a fun part of town. Walkable (by our standards anyway) to almost anything you'd like to see in and around downtown Boston.
於 2023 年 11 月住了 1 晚
MJ 於 2023年11月10日的回應
Thank you very much for staying with us here at Staypineapple Boston, we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 優異

maggie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Just stay here!
Great location and the staff was amazing. The room itself was small but clean and had everything you would need including cozy robes and blankies. The bar was a lot of fun in the evening, as well.
於 2023 年 11 月住了 1 晚
MJ 於 2023年11月10日的回應
Thank you very much for staying with us here at Staypineapple Boston, we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 優異

Aaron

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wacky and fun
The decor is crazy, but so well done you just have to smile and kind of feel in on the joke in the best possible way.
於 2023 年 10 月住了 2 晚
MJ 於 2023年11月10日的回應
Thank you very much for staying with us here at Staypineapple Boston, we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!MJ

8/10 不錯

George

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was fine, small rooms but comfortable enough. Quite a few options for restaurants in the area and about a 5 minute walk to public transportation. Overall, a pleasant stay.
於 2023 年 10 月住了 2 晚
Ben/Pineapple Cookies and Coffee Manager 於 2023年10月27日的回應
Thank you so much for choosing to stay with us at Staypineapple Boston! We always aim to offer comfortable accommodations. I am thrilled to hear you had a pleasant experience in our Pineapple home.

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
They do everything right.
於 2023 年 10 月住了 1 晚
Ben/Pineapple Cookies and Coffee Manager 於 2023年10月27日的回應
Thank you very much for choosing to stay with us here at Staypineapple Boston. We love that you enjoyed your experience, a few words can go a very long way! We sure hope you will return for Happy Travels.

10/10 優異

Zhexi (New York)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 4 晚
Ben/Pineapple Cookies and Coffee Manager 於 2023年10月27日的回應
We're glad you enjoyed your stay - we appreciate the awesome rating. We hope to see you soon and thank you for choosing Staypineapple!

10/10 優異

Heidi

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super cute boutique hotel. Ease of getting around location. Staff is super friendly and accommodating. Cannot beat the price in Boston proper.
於 2023 年 10 月住了 2 晚
Ben/Foood and Bev 於 2023年10月24日的回應
Heidi, thank you very much for staying with us here at Staypineapple Boston, we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 優異

Ashok

讚好：整潔度、職員與服務和住宿狀況
Had a great experience
於 2023 年 10 月住了 2 晚
Ben/Foood and Bev 於 2023年10月20日的回應
We're glad you enjoyed your stay - we appreciate the awesome rating. See you soon and thank you for choosing Staypineapple. Thank you and best regards,Ben/Foood and Bev

6/10 一般

Nancy

家人同遊
讚好：整潔度和職員與服務
於 2023 年 10 月住了 2 晚
Ben/Foood and Bev 於 2023年10月20日的回應
I am sorry to hear that your stay was less than perfect. Please feel free to send any feedback to me at bgenender@staypineapple.com so we can improve our pineapple home. Thank you and best regards,Ben/Foood and Bev

10/10 優異

Kirsten

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel was very clean, modern and convenient to walk to most things in the Boston area. Lots of great restaurants in the area and their restaurant was great too! Lovely staff and great little touches that make this hotel fun. And it was quiet. We were on the 6th floor but the street was quiet too. It is on the small side but very comfortable and clean. We just had a broken lotion dispenser but that was okay.
MJ 於 2023年10月15日的回應
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!MJ