Branston Hotel with Pool

"Clean room but toilets in bar were awful. Dirty and very worn. Restaurant staff all wonderful but need training on making sure diners have basics like cutlery before food is delivered. One gent brought us a knife and fork for dessert. Food was sub par too. Cold (supposed to be hot) mozzarella and pesto panini. Awful filling in a steak pie. 2 types of fruit on the breakfast buffet. Drinks service in the bar was slow. Room was clean and well kept, my only issue was no proper lighting anywhere. My spa treatment was amazing. Hayley was perfect in every way. Not enough loungers in the pool area but relaxation room was lovely. All staff pleasant and helpful. Only ever one person on reception so you had to wait ages for service. The doors to get in the reception were pull only which is not good enough when you have luggage. "

"The staff are great, very friendly, but the hotel itself is very poor. It’s tired and in need of maintenance. The rooms are not in good order and the bathrooms feel very grubby. Breakfast offer was really poor."

"Great size room; comfortable bed; good breakfast options; friendly staff."

"Quite room good choice of bar food"