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"This property is absolutely ridiculous. Toilet paper not supplied a kitchen with no pots pans dishes, silverware no cleaning service included with your stay. It’s literally just a room the front desk staff has no idea what they’re doing. The only front desk staff that gets anything done is Naomi? She needs to be the manager, but everybody else is completely clueless."

"Staff is excellent. All are friendly, efficient, and very courteous. We stayed there when it was Hotel Zero several times, visiting family from out of state, and the Watershed re-do looks nice as well. The problem we have with the property is acoustics. First, because of how the lobby is built, the noise travels up to the other rooms, and it's a huge echo chamber (like John Bonham banging on the drums, loud). Second, the ceilings don't have enough (or any?) insulation, so the noise of the person above our room sounded like she weighed 5000 pounds in wooden clogs. If you bring ear-plugs, you'll be fine. Unfortunately, we will not return, because we need our sleep, and that can't happen there."

"Phone in room did not work. One extra pillow granted would have liked still another. Beautiful facility and grounds very very tasteful throughout. "

"My stay was good. Staff accomodated me even when computers were down initially."

"You need more parking as I was forced to park next door on another property."

"There was a delay in checking but outside of that we had a good stay. Would stay here again. There are several other hotel options in the area and this one had the highest ratings, can see why. They were fully booked."

"The elevator was broken. The pool was closed. It desperately needs a renovation. I"

"The staff were very accommodating and attentive to my requests of staying in a quieter floor with a later check-in. The room was extremely clean and bigger than I expected, with the AC working perfectly (as I like to sleep in a cold room). Breakfast was no-frills (bagels, cereal, juice, etc) but no complaints otherwise. "

"All was good except someone in rhe room beside us had their door open and smoking coming in the ac vents to my room, i recognize you can not control that just wanted someone to know"