Hangzhou Broken Bridge Hotels

"Clean, friendly and good location"

"Location is great. Staff are polite and nice."

"The room is clean and very spacious. Location is convenient to major attractions and shopping. Breakfast has a lot of choices. Staffs are friendly and helpful. I enjoyed my stay."

"It was a spectacular stay from start to finish. The room was spotless, the staff were incredibly kind and professional, and the overall atmosphere was relaxing and comfortable. Everything exceeded my expectations. I would definitely stay here again!"

"Very friendly staff, hotel is very clean "

"Excellent reception service. Needed to stay an extra night and staff was very accommodating and pleasant to work with and really desires feedback which not a lot of hotels ask for. Modern sleekly design rooms that are nice and clean and supplied with complimentary snacks and beverages beyond your normal water, coffee, and teas. Work desks can control height of table for standing and sitting when working on laptop. Very quiet neighborhood even with the vendors right across the street. Al lot...

"Good service and nice hotel "

"Tip top cleanliness, the staff are all so warm and polite, they offered free hot drinks at the lobby all day long and midnight hot porridge. They even have free laundry service that deliver to your doorstep. Everything is good here, service is good and they even have all kind of aminities that if free at lobby for you. I'll definitely visit here again next time. "

"Thank you Joey, great service "

"Great location, good price for the stay"

"Very convenient location, excellent staff "

"Great staff , great location"

"員工很細心專業，每一位都相當親切。早餐尤其驚艷，不僅是新鮮可口，熱食的口感非常細緻，每一道都推薦品嚐。"

"Excellent place to hold our luggage while we go last minute shop"

"The hotel is little bit old but the location and the staff are great. The room is clean and the breakfast is good too. "

"No tissue paper in the room. We got bited by many mosquitoes. "

"Clean room, the kitchen and other amenities. Will stay again "

"Beautiful location within walking distance from West Lake. Beautiful hotel with awesome buffet breakfast"

"The location isn’t really convenient. Whenever we take a cab back, the driver would drive all the way down the road and make a U-turn back to drop us off. There’s not too many stores downstairs. Ordering take out is very convenient though. The delivery guys would put it in the robot and it would deliver it straight to our room! Staff in the lobby were really nice. The room itself doesn’t feel all that clean. The floors were very run down. The windows didn’t close tightly so we had a lot of...

"Amazing hotel. Everything is great. The staffs are helpful. Toilets should have locks though"