Hangzhou Hangzhou Tower Shopping Mall Hotels

"Staff, facilities and food was excellent!"

"Excellent service, regardless of whether are you checking in or out, the staff treated you professionally and politely. The proximity to the malls around Wulin square and the Wulin night market is also a plus. But they need to review the "tastiness" of the breakfast. The breakfast has a respectable spread, what one would expect from a 5-star hotel, but the "tastiness" has many room for improvement."

"Clean and nice room .. nice and helpful staff"

"Great breakfast, nice rooms and very kind staff!"

"Good service and nice hotel "

"Very friendly staff, hotel is very clean "

"Roomy and clean"

"Clean room"

"The location is great, the room is very spacious and clean, the staff are all really nice, the environment is very calm and peaceful, and overall really great quality hotel."

"Great hotel great service . "

"非常不错的酒店，地点位置非要好，酒店底下就大商场，下次会再来"

"location is good. breakfast is excellent. facilities are a little inadequate. front desk staff are a little inexperienced"

"Unique cinematic design residence which is just 8 mins walk from the night market. Many instagrammable spots. I even get a free fresh fruit platter and free fridge consumption and free breakfast."

"The property was emaculate and the entire staff was very helpful and friendly. Highly recommend."

"I just liked everything about this hotel, from the location to services, food and staff."

"第二次入住，依然是一次很舒服的體驗。 其實會再次選擇同一家酒店，本身就代表了第一次入住留下了不錯的印象。這次回來，從入住到整體住宿體驗都很順心，也多了一份熟悉和親切感。 特別想感謝前台的小韓，親切的笑容讓人印象很好，入住時還貼心地幫我升等了房型，算是這次入住的一個小驚喜。整個過程不只是專業，也讓人感受到很自然的親切與用心。 好的酒店除了環境和設施，很多時候真正讓人願意再回來的，還是服務帶來的感受。 第二次入住依然滿意，相信之後有機會還會再回來。"

"Pros: 1. Great breakfast food selections 2. Staff are actively resolving issues for us 3. Staff were able to check us in although having issues with Expedia 4. Laundry is convenient with WeChat mini program notifications Cons: 1. Staff tried to ask us to cancel from Expedia and pay them directly, which they had issues with Expedia on payment. This is a warning sign to us that they tried to escape from Expedia, which I insisted to stay with Expedia 2. The room isn’t fully checked before...

"Great location, great value hotel in such a beautiful city. Strongly recommend."

"The staffs were very kind and friendly, and every day they clean my room. I'm very satisfied with their service. "